muy buena

I rented a Tesla, having never driven one before. The Europcar agent Herman was very helpful in explaining the basics to me. I would definitely rent through them again.

Very good price competitiveness.

Have hired from this company before and one of its main advantages over other competitors is the lack of queuing! It may be about £30 more expensive, but I would rather pay this premium, than have to wait for up to 2 hours (as have experienced in the past!), just to get a 'cheaper' deal!

First time I have used this and it made the whole hire process so much easier - I had peace of mind, I knew exactly what was already covered in the hire agreement. I actually think that this made a difference at the car hire counter because, unlike last time, no one tried to sell me additional cover! Hence, I knew what I was paying at the outset and there were no hidden extras!

I had a Smart for four, which was a nice car. Clean inside and comfortable. Staff were efficient

Easy to use

Все хорошо, единственное дали не ту машину которую бронировали. Бронировал хэчбек, дали седан.

Удивила быстрая обратная связь, менеджер Юлия

Our car broke down after an hour, we had to get our car towed, and disrupted our whole journey. The person that was suppose to get another replacement for us was not even aware of what has happened, and the whole customer service experience was bad as they will not let us rent another hybrid car. We had to walk to pick up our next car and to the centre, there was no reimbursement AT ALL. As if the car that broke down was our problem.