Wonderful

I thought the car( Toyota hybrid) was extremely easy to drive and very economical

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

This was first experience with ACE Rental Cars and they have been very good and considerate.

A bit difficult to reach by phone. We must keep calling many times.

Car was almost brand new. Top condition. Staff friendly and helpful. Additional insurance was offered, but we did not require it.