Location d'une véhicule totalement neuve (seulement 6 kms au compteur), exceptionnel, et fonctionnant au SuperEthanol, exceptionnel également.
Véhicule spacieux et agréable à conduire en ville, sur route et sur autoroute.
Satisfaction totale, je remercie le personnel de l'agence Europcar de Besançon, compétent, sympathique et attentif.
I arrived late to pick up the car, and my reserved model or an equivalent was not kept for me. I was forced to take another model, which was an electric car. It consumed energy very quickly and was not even fully charged when handed to me. Although the display showed 400 kilometers when fully charged, it could barely cover 200 kilometers in reality. I didn't dare to use the air conditioning. The experience was very poor. Additionally, they didn't provide an invoice for the cost promptly after the car exchange. Calling customer service was also challenging, especially choosing English language service. Overall, the experience was very disappointing, worse than SIXT.
“reserved an Alfa Romeo but had to accept Peugeot 3008 as alternatieve or pay 400 xtra
Unacceptable.”
About Europcar:8.0/10
If you don t have the car available than do not advertise it!
I paid more than 700 euro for a Peugeot, unacceptable
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Customer Service
Location exceptionnelle à tarif avantageux
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