Car service staff were very attentive. Even going so far as to provide snacks for the kids while waiting. Car was small due to my preference but everything else was on point. Although was hoping that I could have gotten the electronic card for toll ways but not too much of an issue for this.
The kind people at Samurai looked after us very well - of course it is only car hire but they were very efficient and our choice of car was just right - would definitely use them again.
“Good
Shuttle pick up a bit stressful initially ly”
About samurai:9.7/10
Friendly English speaking staff.
The shuttle pick up details did not specify the level of the airport terminal for pick up that was not outside international arrivals.
I had to make an expensive international phone call to find the shuttle bus
“Too much hassle
Not professional service
Need to improve the service which make customer happy”
About samurai:4.7/10
Lack of English communication
Hard time to communicate on arrival through telephone because most tourist wouldn't have a sim card to call
Should be able to pick up car directly from airport
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Customer Service
Attentive staff. Highly Reccomend.
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