Great Rentals are cheap but not great service

Kevin

New Zealand

Reviewed: Tue, Nov 26, 2019

About Great Rentals: 6.7 /10

You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already. Also, the two people at the counter had very little English language skills. Seems strange in NZ.

About QEEQ: 7.0 /10

All good

Great Rentals

Auckland International Airport(AKL)

Auckland

New Zealand

Full Size | Toyota Camry or similar

1 days rental

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Lex

New Zealand

1 days rental

Economy | Suzuki Swift or similar

Great Rentals

Auckland International Airport(AKL)

Auckland

New Zealand

Reviewed: Sun, Mar 22, 2020

“Great service and awesome vehicle”

About Great Rentals: 10.0 /10

Staff were very helpful and courteous. I would highly recommend and will definitely use again ✔️✔️✔️✔️✔️

About QEEQ: 10.0 /10

New Zealand

1 days rental

Intermediate | Toyota Camry or similar

Great Rentals

Auckland International Airport(AKL)

Auckland

New Zealand

Reviewed: Thu, Feb 27, 2020

“Cheap & no-frills but perfectly adequate for what I needed.”

About Great Rentals: 6.0 /10

The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say

About QEEQ: 8.0 /10

There is a lot of unnecessary complication with vouchers. The rental compnay just wanted a confirmation number, D/L & credit card - just like any other rental car outfit.