Will use them again

In my order appears Alfa Romeo Stelvio (or similar) and this means SUV type car. The claim of goldcar was they don’t recognize this order like SUV and in their company it counts like F group so we received Fiat Tipo SW with no option to change so this is not SUV and of course not similar to Alfa Romeo Stelvio class.

Organized, email sent after check in and check out providing information. Staff really kind and helpfull.

I am very satisfied on how QEEQ proceed. Messages on pick up, drop-off and so on. Keep the communication in case of any problem. Great assistance. I can also add a comment about a booking I had with you in Marrakesh a few days before through my other email jonasdml@gmail.com when I had to cancel a booking and the assistance was great. As soon as I see QEEQ available in one our my bookings I will definitely give preference for you. Negative point: My flight for the booking 12578989 was delayed, the car company didn't show up and I didn't have assistance on real time, just to refund the insurance after all, but I had to get it sorted on my on when I was there. Thank you.

Both staff worked in tandem to make me feel our purchase with easycars was wrong and choice of vehicle a joke. They tried to bully us into a diesel car to save fuel - we only paid 7€ in petrol in a week. We had purchased inadequate insurance with yourselves through our booking and might as well tear it up and pay another 178€. Our choice of car was unavailable when we arrived and the response was we were stupid for thinking we would get the vehicle we wanted. was told over 80% of cars come back damage and we weren’t covered with our choice. They informed us that We would have to pay at least 2000€ for anything damaged. The particular young lad would be wise to sharpen his act before a customer gets truly offended by him. a disgrace to the company who I have dealt with many times. This is actually my first review after 42 years, that’s how angry I was with the service. He Even wrote all I’ve my paperwork “no insurance” trying to force through his bonus payment I assume. As it was the car was returned in perfect condition with only 45 miles added as I explained we had little use for it apart from driving to villa. Will never use again

Everything was fine with booking and even passed on the additional savings with no hidden agenda

Le blocage de la caution n'est pas possible avec une carte VISA et entraine le paiement obligatoire de 130€ supplémentaires. Les autres clients français se faisaient aussi avoir. Pratique malhonnête

We waited for more than 2 hours at the desk! The power of the car we booked was too little for the roads on the island, so ‘needed’ an upgrade of the car and at the end we had to pay 380 Euro extra on top what we paid at EasyRentCars! No Goldcar anymore!