When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.
“Always a bit of a worry when collecting a car in the dark and returning in daylight!”
About GOLDCAR:9.0/10
Overall a great experience - very quick at the desk, no hard sell to upgrade anything, simple return, no issues.
Car was a bit tired (70,000km), but for the price paid I was more than happy.
About QEEQ:10.0/10
Great experience from start to finish - wouldn’t hesitate to recommend.
“Car insurance was not accepted by rental car vendor and wasted my money.”
About GOLDCAR:8.7/10
Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.
About QEEQ:8.0/10
Goldcar refused to accept the full coverage insurance that I purchased through easyrentcars.com and therefore I wasted a good sum of money through easyrentcars.com. The insurance this site sells comes off as a bit of a scam. I ended up paying an additional amount of around 150 euro to cover my rental with no excess through Goldcar. I do not recall easyrentcars.com offer an option to opt out of the insurance either.
Goldcar is terrible, it will suck money out of you like a hungry leach. Trying to push services to you like crazy, they are obsessed, and if you refuse they will tell you what a terrible decision you are making and that you'll have lots of problems if you don't buy their insurance (blah blah blah) I hated it. I rented over 30 cars, so far, from various companies and always used a third party insurance and never had problems or such a bad customer experiences. Please read online more reviews about gold car and pay better more for a normal company :) The car was good though, no problems with it.
Like: Location is just outside the airport! Dislike: nothing much
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Customer Service
Will use them again
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