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+1-8007618913
Live chat Email us Service Code: 9777212363
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
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+1-8007618913
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Search for Europcar Car Rentals in Naples

Good, but reservation should have had been honoured.

Reviewed: Sun, Dec 15, 2019
About Europcar: 7.0 /10
Europcar was informed by Easyrentcars that I will be late to pick up the reserved car. Despite that, I was informed that the car I reserved was gone and I had to pay extra for another car.
About QEEQ: 7.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Europcar NAPLES CAPODICHINO AIRPORT

Harold Kellogg

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Reviewed: Wed, May 1, 2024
About Europcar: 4.0 /10
Pick-up and drop-off are fairly convenient, but the biggest problem is that the car you get is never the one shown in the order. I booked a Mercedes C, but Europcar gave me a DS7, claiming it's in the same class. In what way are they in the same class? The model or the price? In a certain sense, this feels like fraud!
About QEEQ: 8.0 /10

Clare Catharine

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Reviewed: Wed, Jun 26, 2019
About Europcar: 10.0 /10
The waiting time was acceptable. I mistakenly booked the wrong date, a month late. Ended up renting a new A5 convertible at the last minute for 500 euros a day.
About QEEQ: 10.0 /10

Alston Cecillia

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Reviewed: Fri, Jan 20, 2023
About Europcar: 2.0 /10
Terrible experience, but why the extra charges??? My deposit had an unexplained extra charge of over 1000 yuan!!! The car was inspected at drop-off with no issues! The fuel tank was also full!!!

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Economy | Fiat Panda or similar
Reviewed: Mon, Aug 19, 2019
“Our hire car was stolen after a week. From then on, it was such an ordeal to get things sorted...”
About Europcar: 5.7 /10
We had to wait two hours for our car at Naples Airport: the ticket system is inefficient, the rental desk too small and understaffed. After the theft of our rental car (1 week into our stay in Italy), we were unable to contact Europcar by phone. They put you on hold for hours, then put the phone down on you or tell you to ring a different number. And they won’t call you back! Absolutely shocking!! We eventually got a new car but it took three days and two long journeys by public transport to get it sorted. Don’t use Europcar!
About QEEQ: 7.0 /10

Rick

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Compact | Fiat 500X or similar
Reviewed: Mon, Apr 29, 2019
“Disgraceful, upsetting and highly frustrating customer service!”
About Europcar: 5.7 /10
I was completely disgusted and annoyed at the service that I received from Europcar at Naples Airport and the staff are ruining the reputation of both Europcar and Easyrentcars.com! I pre-booked and paid for a Fiat 500L or similar in full, weeks before I actually arrived in Naples. My request for such a car was specific as there were two adults, one 11 year old, a baby, one car seat, two large suitcases, one small suitcase, one holdall plus four small bags. When i turned up I was told there was no Fiat 500L available and I wasn't offered something comparable OR better to compensate for this. Instead I was told I could have an Alfa Romeo Giulia for & Euros extra a day and when I declined, I was offered a Peugeot 208 that had so many bangs, dents, scrapes and scratches on EVERY panel, that it was only suitable for a scrapyard! It was also far too small and filthy! I was not even offered a discount on the price, compared to a Fiat 500L, even though the receptionist was only too willing to get an extra 7 Euros a day out of me for the Alfa Romeo. Any other reasonable firm would have considered renting me a better vehicle for the same price but not at Europcar Naples Airport. However, once I complained they decided that their 'scam' wouldn't work and after a 30 minute wait...a freshly prepared Fiat 500L turned up and I was able to get on with my holiday. The Fiat 500L was in good condition and clean although it had a scuffed front nearside alloy. (I also discovered later on that during servicing of the engine, some one had left an engine panel off, over the oil cap and it was dangling dangerously close to the radiator fan). Other than that the car was great. Unfortunately when I returned the car with a full tank of petrol as required I discovered today, that Europcar have added £46.12 to my credit card which i can only presume is for diesel and I have already been in contact with the Fraud Dept for my credit card! Apparently this is a commonplace scam of theirs!
About QEEQ: 8.0 /10
Booking through Easyrentcars.com was straight forward and good (even if the price was a little too high for a week's rental of a Fiat 500L). But it was the best price for such a car at the time. i had no issue with the booking process, payment or downloadable information etc. however, the same cannot be said of Europcar at Naples Airport.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9777212363
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