Great experience/ watch out for the sales at the counter

C.Roeb

Ireland

Reviewed: Mon, Dec 16, 2019

About CARHIRE: 8.7 /10

We did have a very nice experience with the employee Alex and his colleague. They contacted us after the rental when we had returned to germany, because they found my girlfriends drivers licence and bank cards, which she had forgotten somewhere in the car. She thought they have been stolen. Alex sended the cards with no extra carge from ireland to germany and declined to take any reward money from us. Upon check in the lady told us that an extra fee for a car upgrade (diesel car) would pay of the regular booking with a gasoline car. This statement was simply false and she also did not give us any information about the toll system... we would have expected by a good customer experience. However the experience in the end (gettining the cards back) was so outstanding, that we are very happy that we are glad we had choosen Europcar, we can trust Europcar in general and give 5 stars for this rental.

About QEEQ: 10.0 /10

everything perfect

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on CARHIRE Dublin - Airport

D.Oconnell

Ireland

11 day rental

Intermediate | Ford Mondeo or similar

Reviewed: Wed, Sep 15, 2021

“Great first time rental.”

About CARHIRE: 10.0 /10

Easy fast and efficient pick up. Nice car in good condition . Would rent again .

About QEEQ: 10.0 /10

Platform great no issues with booking Did not sign up for Price Protection.

B.Finnerty

Ireland

10 day rental

Economy | Volkswagen Polo 2 Doors or similar

Reviewed: Sun, Jul 26, 2020

“Fantastic service from Europcar”

About CARHIRE: 10.0 /10

Excellent service from the staff at Europcar. I was late in on a flight and they remained open for me. and upgraded me rather than send me to the far-away depot. They also facilitated me changing the details of my booking as my credit card had recently become out of date. Fantastic service all-around.

About QEEQ: 10.0 /10

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Feb 5, 2020

“Europcar/CARHIRE customer service is pretty good even we faced some complicated car change process”

About CARHIRE: 8.3 /10

Service was proivded through Europcar. I booked a Ford Focus becasue we have 2 big luggages and required big trunk space. However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose. So it is suggested Europcar/CARHIRE to countercheck with customers the big luggages size in hand and see if the car is fit for the usage. This will significantly reduce the car pick up time or any car change process (if required).

About QEEQ: 8.0 /10

Service was proivded through Europcar. I booked a Ford Focus becasue we have 2 big luggages and required big trunk space. However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose. So it is suggested Easyrentcars to countercheck with customers the big luggages size in advance. This will significantly reduce the car pick up time or any car change process (if involved).

Mark

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Thu, Oct 24, 2019

“Headache”

About CARHIRE: 6.3 /10

Instead of having a Ford Focus I received a Citroen. The heating system was terrible, the windows were always fogging. The manual transmission was difficult to engage in proper gear. The heater was so noisy it was impossible to have a conversation.

About QEEQ: 10.0 /10

M.Saunders

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Thu, Sep 12, 2019

“Smooth but got ripped off with insurance.”