Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.
About QEEQ:10.0/10
Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!
Gave me the wrong car after making me wait for over an hour and miss a meeting.
It broke down once and required a jumpstart costing $90 at 12am.
Confirmed an extension to the booking one day, then rang me the next day to ask why I hadn’t brought the car back and insisted I return it until I explained I was already outside Sydney so suddenly it was okay??
We thought the service was great. Vehicle was perfect. The only problem we had was when we got to Sydney we had a number to call for a shuttle and that wasn’t the correct number. We ended up calling “Park on King” where the rental office is located and they helped us sort it out. Otherwise the rates were reasonable and the counter staff (when we did get there) was great.
Great service from staff at aero drive - would always recommend
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Customer Service
Great price and excellent service.
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