Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.
About QEEQ:10.0/10
All good including 3rd party insurance which is cheaper compared to another website
Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.
About QEEQ:7.0/10
we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.
Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back
The issue is still not resolved
“The car was almost brand new and the price was really cheap.”
About Thrifty:9.0/10
Wait so long time to pick up the car but overall the experience was good.
About QEEQ:10.0/10
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Customer Service
excellent
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