The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.

The car is better than what I booked. Bigger car and spacious. Able to accommodate 1 big and 2 medium luggages and small luggage.

The booking is easy and offer better price with insurance coverage. The customer service support was good.

The vehicle’s tires looked like spare tires. If you’re traveling far (Tokyo-Kyoto-Tamayaka) get the larger vehicle-you’ll feel much safer.

Like: Great service, they spoke a little English which helped!
Dislike: The pickup address in the confirmation email did not direct us to the correct location