Great car, unreasonable high €50 penalty for only €18 of unfilled fuel!
France
Reviewed: Sun, Jan 12, 2020
About Interrent:6.0/10
Car was great. Due to heavy traffic on our return we did not have time to fill up the tank. Interrent charged €18 for the fuel which is acceptable then a further €50 penalty for not returning the vehicle full. Very angry at this unreasonably high penalty. I will not use them again.
“bon véhicule, mais service moyen, donc peur de devoir régler des frais supplémentaires.”
About Interrent:6.7/10
Il y avait 2 personnes devant nous pour récupérer la voiture. A réception, nous avons constaté des rayures supplémentaires à celles indiquées sur le document, mais le personnel n'avait pas le temps de venir vérifier étant donné qu'il y avait encore 4 personnes après nous. Ils nous ont dit de prendre des photos, et heureusement, car sinon les rayures nous auraient été attribuées. Il faudrait plus de personnel pour prendre plus de temps avec le client.
“All good with EasyRentCars but some bad points for interrent”
About Interrent:6.7/10
Car was due for service but they didn’t seem to worry about this.
Car wasn’t really clean.
Guy at the counter under the pressure : only 1 man for 6/7 customers.
Should be precised that this agency is located within the Europcar’s office.
About QEEQ:10.0/10
All good. Easy and quick to book.
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Great car, unreasonable high €50 penalty for only €18 of unfilled fuel!
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