The car was old and not well kept. When requested to change the car we were told bluntly that this was the only one they had. We could see one more better looking vehicle but we were denied saying that it was already booked inspite of noone there to pick up the vehicle. Very disappointed by the staff and the way we were treated.

The staff members were really helpful and didn't try to sell me unnecessary products.

Car has some slight damage but otherwise fine. The Yaris is small as I expected but quite adequate for the two of us. The engine is somewhat underpowered for an automatic and the gearbox had to change down a gear quite often. Service very friendly.

Service from Qeeq was excellent.

Came down for a funeral and I mucked up the pick-up time. Staff were helpful and sorted it out for me over the phone. Communication was clear and the whole process from booking to dropping the car back off again was super easy. It made my trip down stress free in that regards.

Very easy to use, booking was quick and clear.

We were unaware that MODE was not located at the airport, so we ended up getting a taxi which cost $20 to the location. We hadn’t realised that they were waiting for communication from us so they could come pick us up. I’m not sure if this communication issue was a mode or EasyRentCars issue. Would have been good to know they offer airport pick up before hand. The car was in quite worn shape but for the price it wasn’t bad. One hub cap came off the wheel because they were all held on with zip ties. We also found the car struggled up hills. We didn’t expect much because the price was so cheap though. The lady that dealt with us when we arrived was excellent though, she was really helpful and kind, so that was the best part of the experience.

Everything was fine, except for the fact we didn’t know we could be picked up from the airport by MODE.