The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.
We had to wait 3 hours in the line at the airport. Chaos, people almost fighting at the desk. Wanted to charge extra insurance. Did not get the car we wanted.
“Overall a good experience, but I didn't get any mail or phone asssistance when I got a parking fine”
About Sicily By Car:8.0/10
The car was great, but I want to comment on the assistance services - I got a fine for incorrect parking in the center of Bari and even though I've sent a mail to the counter - I didn't get any answer. It's good that they told me how to pay my fine when I dropped off the car.
Moreover, when I missed the opening hours of the office in the center of Bari for drop off (because I booked through Easyrentcars and specified 20:00 for drop off hour in the center of Bari, but when I went to the office in the center at 19:30 - it was already closed), I wanted to call the airport office for assistance (whether I have to return the car at the airport in the same day or can return it on the airport), but nobody answered my numerous calls. So I had to go to the airport and drop off the car there (by the ways, three girls were sitting there, I wondered why they didn't answer)
Left on Sunday and still waiting for funds to be returned to my credit card.
About QEEQ:9.0/10
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