If you don't purchase the car company's insurance, you'll have to pay up to 2500 NZD for any accidents, and further processing is very slow. The car rental service only responds by telling you they've urged again. The experience was not great. I recommend skipping the car rental service's insurance and directly buying the car company's insurance.
Like: Best price for car rentals. New Zealand has the highest car rental price than all countries I visit. Dislike: The only down side was we had to wait over half an hour from the time we rang them to be picked up at airport. Apart from that it was a fab experience.
Like: Problems arose that were out of anyone's control. Fixed problem as prompt a manner they could to get us on our way. Dislike: Nothing really was pretty professional.
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Customer Service
Good experience overall
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