“Excellent booking, very cheap, spoilt by pushy rude employee on Interrent desk.”
About Interrent:6.3/10
The instructions said the office was opposite check in desks 165-170, there are no offices there. Got sent here there and everywhere by staff at Madrid airport and eventually found the office on a different floor! Mentioned this to the man on the counter and he just shrugged and said they knew it was wrong! He was very rude, in a bad mood, unhelpful, not at all friendly, very pushy trying to sell me insurance I already had and told me they were blocking one amount from my card and then blocked more. He also lied to me, telling me the amount would be blocked for 30 days, trying again to get me to sign for the insurance. When I returned the car they confirmed the balance would be unblocked within 2-3 days!
“One person working, counter is no longer in the terminal. Was forced to pay 150 for insurance !!”
About Interrent:4.3/10
Forced to pay 150 in insurance even though I had already taken out the fully comp option, paid for a smart car which wasn’t available, waited 35 minutes as only one person working who was very rude ! Forced to pay extra or not have the car at all !! BEWARE
“Not recommend at all! Very high deposit! Airport Service charge suppose to be included but it wasn't”
About Interrent:4.7/10
Rude customer service, very high deposit, airport service charge suppose to be included but I have to pay extra at the desk. Also have to pay for a petrol 126 euro and after couple of days refund if full when return. Very disappointed! I will Never use again this company!
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Relevant Reviews on Interrent in Spain
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