Good guys, helped in any question

Works well!

There was a bad jam in BKK and the hot line customer service cannot speak in English. It didn't help us at all when we were trying to communicate.

Good car but counter open 7.00 am staff start 7.20 am i have to wait Drop off late 1 hours

Ok very good

Like: Although the car was not a recent model and had a high mileage (over 110,000Km) it was clean and well presented, it suited my needs very well.

Like: Avis counter is located directly outside the baggage claim (if you land in the main terminal). The process was quick and the car was already parked outside ready for us.
Dislike: When leaving, we were going through the other terminal and there were no visible signs about where to return the car. I drove around the airport 3 times until someone directed me to the parking lot. Even after driving into the parking lot, it was difficult to spot the Avis signs and teams. Once I got there, I had to return the car and then return the forms to the counter inside the terminal (which was time consuming and inconvenient). There should be ONE place to return the car and forms, or someone should have done this for me.