Dislike: I mentionned the front tyre was deflated at time of pick up. The person told us to inflate it at a petrol station. It appeared there was a small puncture as after 2 days, the tyre was deflated again. Would have been bettter and less risky to repair or replace it when I flagged it.
Overall good
Dislike: I mentionned the front tyre was deflated at time of pick up. The person told us to inflate it at a petrol station. It appeared there was a small puncture as after 2 days, the tyre was deflated again. Would have been bettter and less risky to repair or replace it when I flagged it.
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View more >Dislike: Confusion with the airport shuttle
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View more >Dislike: Drop off time a bit long waiting for airport bus
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View more >Dislike: Nothing really was pretty professional.
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View more >Dislike: Both times I have rented the pick up has been at night, once in CHCH more recently AUCK. It has been near impossible on both occasions to check the vehicle. Lighting has been poor. On drop off in Auckland I parked the car, dropped the keys into office where they were busy. They took keys and asked had I filled the car. We got on the shuttle and were taken to the airport. on arrival at our destination I noticed I had a voice mail from AeroDrive stating the car was over due, where was it? I would have to pay an extra day, Police would need to be informed etc. I called and told them that the car was returned before the time required. They said there was some confusion in the office and left it at that. I was a little disappointed not to receive a communication later confirming they had located the car and apologising for their error.