Buchbinder is the worst rental car company in the airport imho. They offered a much lower class car instead of the premium one we reserved. They stated that its actually a better car because its bigger in size. We ended up trying to cancel with a fee. I would never go with them
Had to wait for a long time to complete the formalities and pay for the extra Booster seats rented. The GPS took almost 45 mins as none of them were updated/ working. Even the last one finally taken did not work at all. Overall the time wasted in picking up lasted more than 90 minutes and cost me valuable time in Bratislava.
“Good hire rate competitive if you travel from main station but return the deposit faster!”
About Buchbinder:8.7/10
Very friendly and helpful
Thank you
Just not happy deposit has yet to be refunded it was a large amount to outlay and is primitive this isn’t released back immediately
my only complaint was at Buchbinder they have plastic boxes with lots of keys in each box. Originally I was going to get a Fiat Panda, then he changed his mind and said ill give you this instead. I am still trying to work out how the picture I have sent is like the one I ordered or similar ? I was so tired as I had been up since Thursday 15:00pm so around 23hrs and we had a 60min drive to Dortmund. I think it wouldn't of mattered what I ordered from Easyrentals, Buchbinder just pick a key out the box.
Like: . Dislike: I booked a BMW X1, but was given a Ford Edge. Later found out that the Ford was not cleaned before handed to me. Also, the petrol tank was empty.
When I received the car, the office worker told me that the Ford car will delivered instead of the Mercedes and that it had better specifications and said that she upgraded the car category but I was surprised that the car's specifications were much lower than my expectations. It has no rear seat conditioner or rear windows (we could not be open it) and no Rear cameras that now come as standard, but on the other hand the car was new and has good space .
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View more >Dislike: I booked a BMW X1, but was given a Ford Edge. Later found out that the Ford was not cleaned before handed to me. Also, the petrol tank was empty.
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