Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.
About QEEQ:10.0/10
All good including 3rd party insurance which is cheaper compared to another website
“Excellent service by Easyrentcars and Thrifty. Will use again in the future.”
About Thrifty:10.0/10
Excellent service. Quick service at check in and check out. Note that they charge $385 to your credit card upon check in instead of holding that amount like other companies, but it was refunded without problem within 4 business days after the car was returned.
About QEEQ:10.0/10
Excellent. I needed a car seat organised for my toddler and easyrentcars organised it and communicated well with me during the whole process. It was easy to deal with easyrentcars.com. The price was also the most competitive.
I ordered a Mitsubishi Outlander in order to fit 2 bicycles in the back. Instead I got a Toyota RAV4. The rear seats lay flat to make a large flat loading area, ideal for the bicycles and bags.
The Nissan X-Trail vehicle met all my expectations. It was easy to drive and had plenty of room for all our luggage. The only thing I'd ask of Thrifty is that they explain two simple things on the collection of the vehicle - 1. how to switch it on! and 2. How to release the fuel lid!
About QEEQ:10.0/10
The booking platform was easy to use. The vehicle was ready for me when I arrived so I was pleased there were no issues that would have delayed our trip.
Staff were very friendly and helpful both at drop off and pick up. The car was better than we thought it would be. We would happily use Thrifty again.
About QEEQ:10.0/10
We were happy we booked through Easyrentcars. I was a bit nervous at first but was pleasantly surprised. The rates were good and the car was great, better than we thought it would be. We picked the cheapest car on the list so were more than haopy with the car we got. Just a little confusion at pick up as neither the Thrifty staff or myself could find the booking reference number which they needed to complete the booking. All sorted in the end. Thank you for a good experience.
Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.
About QEEQ:7.0/10
we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.
'upgrade' to a toyota highlander which was far too big, and very heavy on petrol consumption, so not value for money
we had booked for a compact many months before only to be told that no compact was available - later claimed due to bush fires on mainland - an unlikely story
Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back
The issue is still not resolved
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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