Like: our trip to Andros island was an expirience that I will remember for a long...nice weather, frienly people good food unique spot and monastery to visit and sure beatiful beaches with little people
The desk was a 2 minute mini bus ride from the airport. The car was waiting and suited us perfectly and we had great service from staff. I had prebooked excess insurance through a third party which surprised them a little but the handover was very easy even in the pouring rain.
Great quick service on return and was dropped off back at the airport in a matter of minutes.
Really happy with everything from Eurocar.
The car was not the VW Polo that we booked but apparently in the same class (Suzuki Swift). The staff were helpful and courteous.
The car was in shocking condition. We had booked an automatic but they showed reluctance to give us one and kept suggesting a manual. We think it was because of the poor condition of the automatic vehicle. Brakes were poor and the body condition terrible. The car was in shocking condition and had not been repaired after several collisions. Bits were barely hanging in place on front and rear.
The website showed a pickup at airport but there was no Europcar presence at the airport. They had to come from the Port, so we had to ring them and then wait. Better information is needed.
I paid a higher price to fetch and return my car at different location but when I reach the car pick up point, the address was wrong. I called the company and they want me to fetch the car from the returning location. The staff was very rude! This is my worst experiences getting a car rental.
Pick up point was visible from the airport terminal and a short walk but only with hand luggage only. Staff in attendance were courteous and professional. There was no hard sell during the paper work process. The scratches and dents I spotted on the car were recorded and no new issues identifed when i returned the car. All in all, a very good level of service.
About QEEQ:8.0/10
Good choice of car rental suppliers with a range of prices. Booking was straightforward although i did miss the spot where i should have added the flight details.
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