car was old model(toyota vios) and worn, the tyres looks bit worn but still drivable i guess. there was some screeching sounds during braking and turning. at low speed, can hear some transmission noises. the staffs were pretty efficient though, during checking of the car during pick up was honest about the existing damages and fuel level.
About QEEQ:10.0/10
the platform was pretty ok. easy to see and compare the listings.
It was easy to find the counter.
Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all.
He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car.
Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to
After we got 91 we had a chance to compare.
About QEEQ:9.0/10
Easy to use.
I even had to contact customer service, they also helped.
Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).
Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead
We arrived closed to midnight and we have to wait for at least 15 to 20 mins before the staff turned up and when finalized with the booking, almost closed to 0030 the Christmas Eve. Other than slow pick up of the car, others seen alright. The drop off was quick and easy, as it save me lots of time for my flight check in.
“Great platform. Average Interactions at Counter. Sub standard car”
About Europcar:8.0/10
The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..
About QEEQ:9.0/10
Overall experience was good.
The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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