10 Car Rental Brands at Bergen Airport (BGO)

Booked a Toyota sedan, got upgraded to an SUV, the car was in excellent condition, and the rental and return process was convenient and quick.

Reviewed: Jul 20, 2024

Quick and efficient service. They even upgraded to 4-wheel drive due to snow and icy roads. Brand new Toyota Yaris Cross

Reviewed: Jan 17, 2023

Counter staff excellent. Looks like they gave us an upgrade as couldn’t believe the car they gave us for the price.

Reviewed: Nov 3, 2021

Satisfied

Reviewed: Jun 6, 2020

Good attitude and the car was nice

Reviewed: Oct 31, 2019

When we arrived in Bergen to pick up the car on June 7th, we had already paid for the entire rental cost beforehand. Upon arriving at the rental office, they claimed we hadn't paid. Being abroad, it was very inconvenient to contact the rental company, not to mention the expensive phone charges. This delay cost us over two hours, and we had to pay extra for the rental. Such a mistake by the rental company caused significant issues for our team. After our trip, we requested a refund for the extra charges, but they required numerous documents. It took a month to finally get our refund. In the future, we won't use such intermediary platforms for international rentals. There are plenty of rental companies at the destination, and renting directly won’t have any issues.

Reviewed: Jul 16, 2024

On June 7th, when we went to pick up the car in Bergen, we had already paid for the entire rental before our trip. However, when we arrived at the rental office, they claimed we hadn't paid. Being abroad, it was inconvenient and expensive to contact Zuzuche, leading to over two hours of delay. We ended up paying the rental fee again. This mistake by Zuzuche caused significant disruption to our team. After our trip, when we requested a refund for the overcharged rental fee, we had to provide various documents and only received the refund a month later. In the future, we won't use intermediary platforms like Zuzuche for overseas rentals. Many rental companies are available at the destination, and renting directly will avoid such issues.

Reviewed: Jul 16, 2024

I booked my car on Zuzuche with a payment of 811 NOK at the store. With the current exchange rate of 1:0.68, my rental cost should be 552 RMB. I added an extra driver at 4 EUR per day, which at an exchange rate of 1:8 should add 32 RMB. My total rental cost should be 584 RMB. However, my credit card was charged 758.52 RMB! Where did the extra 174.52 RMB come from? Please have Zuzuche customer service intervene and ask Hertz to provide a detailed cost breakdown.

Reviewed: May 12, 2024

The customer service was very good. The staff at the counter were polite. However, the information about the payment of tolls and parking could be explained better. I have provided a deposit on my credit card. I have returned my car with the key drop. I have no idea of the toll and parking charges deducted. I am still waiting to discover the deductibles. I was given an upgraded car, which was very good. I had booked a Toyota Corolla and was given a Toyota Lexus. There were some scratches on the bonnet of the car, but it was in good condition otherwise. I was advised to take photographs of the damage by customer services.

Reviewed: Aug 8, 2023

Smooth and friendly

Reviewed: Aug 6, 2020

No queues. We were the first ones when we arrived.

Reviewed: Nov 26, 2019

Friendly staff, great clean car!

Reviewed: Sep 21, 2019

The car was in great condition and the snow tires had excellent traction. So far, no fines or violations have been found, and the toll fees are reasonable.

Reviewed: Feb 19, 2024

Highly satisfied

Reviewed: Feb 11, 2024

Have people to check the car condition when we returning the car. He is helpful and fast in completing the return process.

Reviewed: Sep 28, 2019

Great car, great service!

Reviewed: Sep 13, 2019

Avis did not inspect the car condition before pass to me. The engine oil level is low. the car keep warning me while I driving. I call the help center and they told me since I am returning the car in another 1 days, so ask me to continue driving until return the car.

Reviewed: Sep 11, 2019

Thanks

Reviewed: Aug 8, 2023

Overall service was acceptable, but they charged extra for the auto pass.

Reviewed: Sep 24, 2021

Pretty good.

Reviewed: Sep 17, 2019

The process of renting and returning the car is quite simple and clear, and the staff is professional and responsible.

Reviewed: Aug 1, 2019

Obviously my car exceeded my expectations. New car, spacious and superior that I thought

Reviewed: Jul 21, 2019

The store is quite far from the airport, and the shuttle vehicle is not clearly marked. I waited for an hour at the airport entrance before finding it. Additionally, there is no store phone number, making it impossible to contact the store after departure to confirm the location!

Reviewed: Apr 8, 2016