5 Car Rental Brands at Colombo Bandaranayake International Airport (CMB)

I had contacted Europcar prior to my arrival and they had assured that the process will be smooth. Their representative Mr. Nilantha was supportive during the handover and takeover process which went smooth. Sri Lanka is currently facing an issue with fuel and i suggest customers to plan their trips accordingly.

Reviewed: Aug 31, 2022

They gave me the wrong (downgrade) car. I am still waiting for a reply to my complaint.

Reviewed: Jan 13, 2020

10 year old car, many issues, light problemes and TIRES at 10% of life, in a country with heavy rains, 1 seatbelt no working,

Reviewed: Oct 13, 2019

Booked car was compact class (Toyota Aqua), but was given car from class mini (Perodua Bezza). And the staff of rental told us that it's better car. It was a blatant lie! So we paid more for worse car! It was disgusting! Rental is fully scammers. The car was in terrible condition: big dents, tire tread completely erased, dirt in the car, car suspention problems... They use the fact that you have nowhere to go because you need a car and pretend they don’t understand your English. If you book their car, be careful, insist on your own and check everything very carefully. Finally I have to say that it is not a real Europcar, all cars are given from local rental SR rent a car. So be very careful booking car in this area.

Reviewed: May 10, 2019

Not as convenient as in Europe

Reviewed: Apr 10, 2014

We rented Car from Easycars(Europe cars). Car was on time delivery. They gave us very good Honda Hybrid car and car was good and staff was co-operative. We may rent again from them. We drove car for more than 5 days in different places of SriLanka.

Reviewed: Sep 30, 2019

Waited a long time at the airport

Reviewed: Apr 17, 2019

I reserved a Toyota Previa, but the owner said they never had this car and gave me a Nissan NV350 used by a travel agency. The car was large and difficult to drive, and the interior was dirty and messy. It was completely different from what I paid for.

Reviewed: Apr 3, 2019

Started looking for the SR Rent A Car counter at the airport arrival hall but couldn't find it... After asking around, I found someone holding a sign... Then I took a 15-minute ride to their office, and the entire process, including paperwork and car pickup, took about 30 minutes. Everything went smoothly with no extra fees. The handover included checking the mileage, fuel gauge, and car paint. Any issues were noted and photographed for upload to QEEQ.

Reviewed: Feb 26, 2019

First of all, I chose a Nissan model, but when I picked up the car, there were no Nissan vehicles available; instead, they gave me a Malaysian brand car with poor performance. Secondly, there were extra charges. When returning the car, there was a minor scratch on the fender. The staff assured me the repair cost would be 5000 Sri Lankan Rupees, but they actually charged a 49000 Rupee deposit for the repairs, which was not refunded.

Reviewed: Jan 6, 2019