11 Car Rental Brands at Taiwan Taoyuan International Airport (TPE)

Highly recommend

Reviewed: Nov 7, 2024

前回もこちらで車を借りました。便利で信頼できるお店です。

Reviewed: Jul 30, 2024

It was a simple process to collect the car at taoyuan Taipei international airport. Just call the given number and a shuttle van picked us up and straight to the collection point which is near to the airport. Vice versa for car return. Car was new and in clean condition. Oh yes, there was a further discount on rental price just before car collection. Small but sweet gesture from qeeq.com.

Reviewed: Jun 29, 2024

Very satisfied

Reviewed: Jun 12, 2024

Convenient airport pickup and dropoff. Hassle free. Good driving advice. Easy to settle toll fees. English-speaking staff. Very pleased.

Reviewed: Mar 25, 2024

During the trip the car got a scratch. When returning the car the Budget Agent estimated the cost for car repair and we paid the amount x. The agent assured us that all is set and Both parties signed the return documents. One day later we got a message that the car repair costs will double to 2x. We answered that we do Not accept this. Not successful. Budget charged us the 2x amount. This is very bad behaviour and I will Never take a car from Budget again.

Reviewed: Oct 20, 2024

I was able to drive brand new car with only 200km according to the odometer.

Reviewed: Jan 8, 2020

Didn't get the car I originally wanted.

Reviewed: Aug 29, 2019

Good, great service

Reviewed: Jul 25, 2024

Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.

Reviewed: Dec 28, 2023

can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.

Reviewed: Aug 14, 2023

Top-notch service. From reception, car pick-up to return. Flawless.

Reviewed: Feb 27, 2019

Very good, provided detailed explanations.

Reviewed: Sep 24, 2018

The service was alright, they answered all my questions and were very accommodating. The car was pretty good too.

Reviewed: Jul 11, 2024

Handover to me was thorough with photos and video.

Reviewed: Jun 29, 2023

Decent, the car was good, service was satisfactory.

Reviewed: Feb 6, 2020

租車還車非常方便，多種溝通方式供客人選擇。

Reviewed: Feb 5, 2020

Initially, there was no contact via WeChat or WhatsApp. Upon arrival, there was no pickup service, so I had to call the company myself. If you are a foreigner, you're out of luck. It took 20 minutes to get through on the phone. Upon arrival, things were different from what was described on the website; we had to take another trip to their office to complete the paperwork. In total, an extra hour was spent before we could depart. A deposit of 2000 RMB was required, and it would take 60 days to refund.

Reviewed: Nov 8, 2019

Poor service. The vehicle had 58,771 kilometers when I received it. I contacted the company about this high mileage and their response was that it was normal. I returned the car at 59,120 kilometers. The vehicle was in terrible condition, with noise and poor tires. I requested to extend the return time by two hours a day in advance, but the company refused. They stated that it would be treated as overdue and charged 208 per hour, to be paid in cash and left in the glove compartment. This is outrageous. Renting out a vehicle with such high mileage is extremely dangerous. Please be cautious.

Reviewed: Apr 12, 2024

Good instructions to pick up car

Reviewed: Dec 25, 2023

Very satisfied, the staff were very helpful, the entire process was handled online.

Reviewed: Jun 10, 2020

In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。

Reviewed: Sep 18, 2019

Did not get a vios but Toyota sienta. Is OK with me since the same capacity. Easy to communicate with them as they also use Whatsapps. Good respond.

Reviewed: May 4, 2019

The rental store is old and gives an unprofessional feeling. They require a cash deposit for violations, and credit card pre-authorization is not accepted, plus they hold the deposit for two months. I've never heard of such a thing.

Reviewed: Apr 26, 2019

Pick up was a bit confusing because there was no counter at Airport. I ended up at info-desk. At rental-office everything went above expectations. Very important: no hassle over upgrades and I got the car I wanted!! Outside we did a walk-around for damage and the most important functions of the car were explained. Good service!

Reviewed: Nov 19, 2023

Very satisfied

Reviewed: Jul 21, 2020

Very satisfied

Reviewed: Jul 21, 2020

The car was very clean!

Reviewed: Oct 11, 2019

The car pickup process was average and somewhat rigid. They immediately laid down three major rules about driving in Taiwan, which felt quite blunt. Then they complained about the poor manners of some previous mainland Chinese customers, which had caused them losses. This was their reason for not having full-tank returns. I was given a Toyota with the fuel light on, despite being promised a Nissan. No mention of changing the car model. Also, I was told that mainland Chinese customers wouldn't be able to use the onboard navigation because of pinyin. I didn't buy it and eventually figured out handwriting input myself. The dropoff process with the lady was much better, very friendly and talkative. Overall, it wasn't bad.

Reviewed: Sep 4, 2019

The price is relatively high, which is a bit painful.

Reviewed: Aug 20, 2019

The car was clean and the guy was friendly.

Reviewed: Jan 1, 2020

Clean, convenient and friendly staff

Reviewed: Dec 21, 2019

Friendly staff, personalized service. Sent me information on driving in Taiwan.

Reviewed: Nov 19, 2019

The car had the smoking smell. I hate that. The rest is quite good.

Reviewed: Sep 17, 2019

Great car, friendly staff. Had the car for 3 weeks travelling through Taiwan.

Reviewed: Sep 9, 2019

The mileage was on the high side 65,000+ kms. We asked for a lower one and the staff accommodated our request. The mileage was still higher than our expectation and past experience however (30,000+ kms). The car functioned well however. Overall, we are satisfied.

Reviewed: Dec 19, 2019

ワーゲンポロのつもりで予約していたらフォードのフォーカスが来て残念

Reviewed: Sep 15, 2019

Explanation was not detailed enough

Reviewed: Dec 28, 2018

Very good

Reviewed: Nov 19, 2017

The car had a scratched tire. Since there was no replacement car available, I had to wait almost an hour. The staff's attitude was good, but it wasted my time.

Reviewed: Oct 8, 2016

The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car . return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great

Reviewed: Oct 19, 2019

The Taiwanese staff were very nice and professional. Our car broke down halfway, and even though it was after business hours, they quickly contacted a repair shop and solved the problem.

Reviewed: Aug 20, 2019

Récupération difficile par téléphone (pas de puce à l'arrivée) avec un correspondant ne parlant pas anglais

Reviewed: Aug 11, 2019

Good choice this time.

Reviewed: Jul 12, 2019

Car was very new

Reviewed: Jun 28, 2019

Easy

Reviewed: Aug 3, 2019

The car had almost no fuel when we picked it up. They told us to return it with the same amount of fuel. Seriously??? How could I risk driving until the fuel runs out? Running out of fuel on the road is a serious issue. This made us spend extra time finding a gas station and refueling before our trip. It was exhausting. When we returned the car with half a tank left, we were told we couldn’t get a refund. Fine, I expected that. Total waste of money.

Reviewed: Oct 7, 2018

I was told to return the car before 8:30 PM, but before their closing time, they told me they had an appointment and were leaving early. I was already near the return location but couldn't find the exact spot. When I called, they said they had already left and asked me to go to a different location, wasting nearly an hour of my time. The customer service told me to wait in the parking lot, and after over 20 minutes, no one showed up. The company's phone was unanswered, so I had to call the main office to file a complaint. Eventually, I managed to return the car, but it took over two hours! The car had scratches everywhere, and the rear light was broken and fixed with glue. Make sure to check the car thoroughly when picking it up!

Reviewed: May 21, 2017

Like: Nice car
Dislike: Nothing

Reviewed: Apr 30, 2018

Like: Wendy was friendly and the car is in good condition.
Dislike: Wendy couldn't find the reservation initially which contributed to a delay on meeting me at the airport to get the rental.

Reviewed: Apr 25, 2018

Like: The car was clean and price is good.
Dislike: The tyres need changing, and aircon belt need to change.

Reviewed: Mar 16, 2018

Like: our board bags didn't fit in original car so they just swapped it for us no problem!!! met us at the airport for pick up and drop off.
Dislike: not more companies like this around the world!!!

Reviewed: Feb 7, 2018