15 Car Rental Brands at Zurich Airport (ZRH)

Overall experience was good. I got a upgrade to Audi Q2. Unirent is handled by Europe Car.

Reviewed: Apr 28, 2024

Excelente servicio.

Reviewed: Jan 3, 2024

Car company was europcar, for just 5 frank per day they upgraded the car to automatic and that too 7 seater.

Reviewed: Sep 25, 2022

Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS

Reviewed: Oct 22, 2019

Could not get them on phone.

Reviewed: Jul 28, 2019

It was ford focus hybrid, very nice and confortable

Reviewed: Mar 22, 2024

There wasn’t anybody on the thrifty desk but the staff from hertz did it all for us. They were very helpful.

Reviewed: Aug 20, 2019

Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures

Reviewed: Mar 8, 2024

I was told on pickup of the car I would not be able to use a Visa card for the deposit for the car. Only MasterCard was accepted unless I maxed out their insurance which was of no use for me and I was forced to as Visa was the only payment I have on my holiday. The staff directed me incorrectly to the car park to leave the airport with my 60kgs of luggage...... gigantic waste of time starting our trip in Switzerland. The Mazda CX-5 was the only good thing about the experience.

Reviewed: Aug 22, 2019

I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.

Reviewed: Aug 8, 2019

They didn't have the car we booked, but we got a slightly smaller one with free GPS and an extra driver. Also the return guy chased me down the street to give me my sunglasses back. So happy with our experience.

Reviewed: Jul 20, 2019

No one answered the phone to change the reservation. There was no option to change it online.

Reviewed: Jul 5, 2019

i40를 원했는데 그 차가 없어서 다른차를 배정받았는데 대체된차가 i40에 준하는것인지 알수가 없어서 불편했고, 받은 차가 주행중 차량점검이 필요하다는 메시지가 계속 떠서 주행중 불안해서 전화를 했더니 별 문제가 아니라고 했지만 찜찜해서 렌터카 업체에 방문하여 차를 교환해 달라고 했지만 차가 없다고 해서 다음날 다시 방문하여 차를 교환했다. 차량은 잘 점검이 되어 있어야 하겠다.

Reviewed: Jan 16, 2024

Fabulous friendly staff , great spotless cars , easy to find , easy after hours drop off .

Reviewed: Jan 8, 2024

Drop-off was longer than needed since just one agent who did not respect the sequence of arrival.

Reviewed: Dec 7, 2021

It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them

Reviewed: Nov 4, 2019

窓口で車のランクアップを勧められました。ナビのことを考えて、そちらに。アウディが来ると思わず、驚きです。 ただ、英語が少し早すぎて聞き取りが大変でした…。

Reviewed: Oct 12, 2019

Tenemos un problema, pese a haber contratado un seguro, nos rozaron el coche sin nosotros darnos cuenta y ahora nos quieren cargar con los gastos. Cuidado!

Reviewed: Jan 8, 2024

Pick up was easy. I just called the number Ron my reservation and the directed me easily to the pick up point and were there within 10-15 mins.

Reviewed: Sep 21, 2023

They were amazing! The service they provided was stellar and even went out of their way to stay beyond closing hours to drop us to the airport. Truly grateful for their kindness

Reviewed: Aug 27, 2023

Ask for upgrade and was turned down. The customer next to me was given a upgrade without he asking. The car had minimum level of windscreen washer fluid. Had a a hard time to drive in winter n snow without washer fluid. Bought my own windscreen washer fluid to top up and use for my driving in winter snow. Avis disappointed me.

Reviewed: Dec 20, 2023

Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!

Reviewed: Sep 20, 2023

The pickup and drop-off are seamless. The staff at the Zurich Airport are very attentive and provide good service.

Reviewed: Dec 14, 2022

Excellent

Reviewed: Dec 3, 2022

Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.

Reviewed: Nov 17, 2022

I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.

Reviewed: Oct 13, 2022

Good service. Just

Reviewed: Oct 7, 2022

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

Reviewed: May 28, 2020

Positive feedback only.

Reviewed: Feb 10, 2020

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

Reviewed: Dec 29, 2019

Staff at the counter could smile more.

Reviewed: Nov 30, 2019

I did not get the car i wanted

Reviewed: Mar 12, 2019

The car given was a brand new Opel Grandland X. Fully loaded car with great comfort of driving. The landy at reception counter was very prompt and cooperative.

Reviewed: Jan 17, 2020

I love the car I rented. It was a pleasure driving it.

Reviewed: Nov 9, 2019

I had a minor scratch of the rim of the front right tyre and is now waiting for the documents for claiming my full comprehensive insurance with eastrentcars. This is a bit tedious and Hertz is not very helpful.

Reviewed: Sep 26, 2019

Good

Reviewed: Sep 23, 2019

Honestly,this is my first time booking through EasyRentCars and to my surprise it was excellent. At first I had a skeptical thoughts because as others said, book only from official website Europcar, Sixt, Hertz etc big company, cuz it will not give headache. Cuz Dollar is not very big names like others,but it is managed by Hertz so it was no problem at all. During collecting my car was great cuz the staff very friendly and helpful. She upgrade from my Ford Focus estate to Mazda CX5 with addition CHF10 per day..and ad hoc add in second driver for CHF50 only, I got the brand new car with only 8km milage..just a new born baby for me

Reviewed: Jun 27, 2019

Kindly return rest of the money. They deducted 1000 swiss franc for a windshield damage n said rest will be returned after a month.No communication yet.

Reviewed: Aug 17, 2019

All good with these guys. Didn't need a credit card as they took a deposit on a debit card.

Reviewed: Jul 19, 2019

Good deal and value for money

Reviewed: Jul 2, 2019