26 Car Rental Brands in Casablanca, Morocco

Very good.

Reviewed: Nov 10, 2024

When picking up the car, the staff at the rental store used a blank vehicle condition sheet to check the car's exterior with me. This made me slightly concerned that if we missed any scratches, there might be disputes during the return. However, during the actual return process, the inspector focused more on the fuel level, vehicle documents, and spare tire/tools rather than the exterior condition. Returning the car went smoothly and didn’t take much time. Also, I noticed during pickup that the tank wasn’t full and immediately informed the staff. They marked it and explained that the fuel level should match upon return. In practice, it’s not easy to refill the exact same level before returning, so I decided to return the car with a full tank, but this ended up with about 5 liters more than needed. Before returning the vehicle, I had the car washed to ensure there wouldn’t be any cleanliness issues during the inspection.

Reviewed: Oct 28, 2024

Very satisfied

Reviewed: Aug 9, 2024

This time I chose Europcar and picked a small car. The car rental service was excellent; they helped arrange our luggage.

Reviewed: May 10, 2024

Satisfied

Reviewed: Apr 21, 2024

Four stars. Airport store.

Reviewed: Nov 6, 2024

The main issue is that there was no noticeable guidance or staff at the exit during pickup. It would be better if the rental company could put up larger advertisements in the parking lot. Overall, the experience wasn't bad.

Reviewed: Sep 15, 2024

Car was excellent. Sometimes roads are not so good but the car handled it very well

Reviewed: May 23, 2024

Do not be deceived! This is the worst car rental company I have ever used. The listed price seems cheap, but after booking through the platform, I took a taxi for an hour to the airport to pick up the car, only to be faced with all kinds of additional charges, hidden fees, and unreasonable terms. After calculating everything, it was almost the same cost as other rental companies. Moreover, I returned the car nine days early and received no refund, and the absurd one-way fee was just added to the list. Unexpectedly, I lost the registration certificate, and they charged me 390 euros as compensation.

Reviewed: May 7, 2024

Extremely satisfied

Reviewed: Apr 30, 2024

The airport shuttle for pick-up and drop-off takes too long, the pick-up procedure is tedious and slow, and the car is in poor condition. After an accident involving a scrape, the repair fees they demanded were five to ten times higher than normal prices in China. The car I rented had a pipe hanging from the undercarriage, which would cost no more than 1,000 RMB to fix in China, but they charged me $800. Meanwhile, another customer from Hong Kong was charged $3,500 for a scrape, which would cost no more than 2,000 RMB in China! While making money through insurance is understandable, this is beyond reasonable. After taking the payment, I repeatedly asked for receipts but they wouldn't provide them. The issue was only resolved after the Zuzuche platform got involved. I am very satisfied with the service provided by Zuzuche.

Reviewed: Oct 24, 2024

Waited 45 minutes at the airport before they sent someone to pick me up! Since I used a MasterCard debit card, the rental company charged an additional $80, which felt like a scam. The car I received had many scratches, was in poor condition to drive, and the low beams were almost broken, forcing me to use high beams at night. Overall, it was a bad experience. I recommend avoiding this company if possible—they are slow with pick-up and don't answer calls.

Reviewed: Sep 30, 2024

Keddy seems to be a subsidiary of Europcar. The car provided felt somewhat old, possibly passed down from the parent company. However, it offers great value for money with affordable pricing and services that align with Europcar standards. This review is based on personal perspective, and may be subjective. There are several points to note: before renting, the platform informed us the car would have a full tank, but it actually only had 2/8 full. Returning the car with the corresponding fuel level was a bit of a hassle. The rear wheel cover fell off at some point, and upon inspection, the left rear wheel cover was also tied on with zip ties. This wasn’t a major issue, but it was slightly unsettling. When returning the vehicle, I mentioned it, and they assured me I wouldn’t be charged. The car’s initial settings were in French, so I strongly suggest adjusting them before driving. The FIAT500 is semi-automatic—initially a bit tricky to handle as the gas pedal requires a bit more force to get moving, but it becomes manageable with practice. Over 15 days and 2400 km of travel across mountain roads and heavy rain, the small car proved to be fairly reliable.

Reviewed: Oct 19, 2024

We were given a very new Audi A6 with a 4.0 diesel engine. It had great power and was very comfortable to ride in. Extremely satisfied.

Reviewed: Apr 11, 2024

The service was excellent; just presented all the necessary pick-up documents, and everything went smoothly. There was no aggressive insurance upselling, and the car I got was upgraded to an SUV. It was a 10-month-old car with over 20,000 kilometers on it, but it was in great condition. When returning the car, I had it washed nearby for just 30Dh, and the staff were very courteous. Everything went smoothly. The only downside was that adding an additional driver was a bit expensive, costing an extra 800Dh. The credit card deposit taken at pick-up was fully refunded 10 days after returning the car.

Reviewed: Mar 8, 2024

Very satisfied, highly efficient, no hidden agendas.

Reviewed: Feb 11, 2024

The staff were quite friendly and didn't push insurance sales. The car I received had quite a few scratches, but the staff made special notes and said not to worry about them. Returning the car went smoothly, and the deposit was quickly released within three or four days.

Reviewed: Feb 3, 2024

Good

Reviewed: Oct 16, 2024

No waiting in line.

Reviewed: Oct 11, 2024

Friendly staff and convenient pick up just a short walk outside terminal. They did however forgot to mention you needed to return the car washed. At drop off they wanted to charge €20 for cleaning and pointed at a paper ion the counter with small letters that stated such. I told them this was unfair that I could’ve washed the car just moments ago for €3 when I stopped to fill up the tank. After much convincing they lowered it to €10, still too much but at this point I needed to go.

Reviewed: Jul 1, 2019

The car was not returned with a full tank, but no additional charges were applied.

Reviewed: Aug 30, 2018

Very good.

Reviewed: Sep 27, 2024

Hertz's service overseas is generally average and not particularly friendly to tourists. This time, due to Ramadan, the phone could not be reached. It's best to confirm in person before picking up the car.

Reviewed: Apr 9, 2024

When we were booking the car, we saw this rental company's rating was very poor! Many people reported that the car they received was not as good as the one they booked, and they would find unreasonable faults to withhold the deposit. However, because their rental price was slightly lower, we still chose them. To avoid unjustified charges, we specifically added full insurance costing over 3000 RMB when we arrived at the store! We were assured that any issues with the car would not be our responsibility and would not impact our deposit! However, while in Fes, some people tried to extort money from us and damaged the car when we refused! Now the car rental company refuses to return any of our deposit, claiming there was damage to the car! If we have to be responsible for car damage, what was the point of paying for the full insurance? Also, we booked a Volvo XC60 but were given another car instead! This is very unfair and frustrating! Plus, the overall quality of people in Morocco is extremely poor. I strongly advise everyone not to be tempted by lower prices and choose this rental company. You get what you pay for!

Reviewed: Mar 12, 2020

Average, the store is quite shabby and requires a deposit of over 2000 USD.

Reviewed: Jul 24, 2019

Car had tons of scratches (consistent with the average condition of cars in Morocco though) however the hertz inspector took care to document all of them before we got the car. We were not informed/reminded about road tolls which caused us some complications being ill-prepared with no cash on hand. The hertz inspector also did not speak english and we had to find instructions online how the keyless system worked in our rental car. Upon return of the car there was no signs for rental cars, mostly an airport problem though rather than fault of hertz. Overall we got the car we expected and we had no issues with it during our stay, just some logistics and service around the rental experience that could be improved.

Reviewed: Jun 23, 2019

Everything was great except for the additional charge for an extra driver. Maybe it's because I filled in my wife's name, and she's a local.

Reviewed: Aug 12, 2024

Tout est bien passé c'etait parfait

Reviewed: Jul 9, 2019

La compagnie devait être rejoint par téléphone à notre arrivée, ce qui complique les choses. Après leur avoir parlé, ils nous demandaient d'attendre dans un très grand espace. Nous avons attendu près d'une heure, mais les gens de la location n'étaient toujours pas là. Nous avons du rappeler les gens. Finalement, une personne qui n'est pas de la compagnie nous a amener dans le parking désigné et a rappelé les gens de la compagnie pour une 3e fois. Nous avons finalement trouvé les gens responsable. Il n'y avait pas de kiosque avec le nom de la compagnie. Seulement 4 jeunes adultes qui nous faisaient signer des papiers et payer les montants dans le garage sur le bord d'un mur de béton. C'était très louche. Le processus a été très long, mais nous avons finalement récupéré la voiture. La voiture était égratignées à plusieurs endroits mais il n'y a eu aucun problème avec la mécanique durant le voyage.

Reviewed: Apr 22, 2019

This company is a shady business with poor customer service, and even threatens customers. One person operates three rental companies. I strongly recommend QEEQ to look into this and remove them from the website.

Reviewed: Mar 2, 2019

Like: I was very happy with the rental company in Morocco that we rented from through Easy Rent Cars.
Dislike: I didn't like that the hold on my credit card took more than 3 weeks to get removed. The customer service agent from Easy Rent Cars was not helpful at all about this.

Reviewed: Jul 19, 2018

Next time I’ll stick to a big company! They asked for a $4000 deposit, but my credit card didn’t have enough limit. QEEQ’s phone support was unhelpful, and I had to personally negotiate with the store to downgrade the vehicle and resolve the issue. Learned my lesson—don’t go for small rental companies or chase cheap deals!

Reviewed: Aug 10, 2024

One word: terrible! The details: Poor vehicle condition (the car was old, had been driven over 100,000 kilometers, and all four tires were worn out. After negotiation, they claimed no replacement vehicle was available, which led to issues like punctures and flat tires, severely affecting the trip. Poor service: A minor scratch on the rear of the car resulted in an outrageous demand for €600 in compensation. Although comprehensive insurance was bought through the platform and the insurance company could cover it, the price was absurdly high, practically extortion. After lengthy negotiations, the amount was reduced to €200. While still excessive, being on their turf and needing to catch a flight left no choice but to accept.

Reviewed: Aug 6, 2024

Satisfied. The car I rented was in good condition and had only driven around 37,000 kilometers.

Reviewed: Apr 16, 2024

No staff at the store, no one answered the phone. I called at least 20 times and waited an hour before I could contact the rental company.

Reviewed: Oct 30, 2018

Do not rent from this company, and definitely do not use QEEQ. We rented a VW Touareg but were given a Jeep Cherokee. When we complained to QEEQ, they did nothing to solve the issue. Many others in our group who rented a Touareg also did not get one. These two companies are scammers.

Reviewed: Nov 8, 2016

The store is not located where most car rental companies are; it's in a more hidden place. You have to ask around to find it.

Reviewed: Oct 15, 2016

Overall good, the service was fine. The car had several scratches, but they informed me in advance.

Reviewed: Jul 19, 2024

Very good

Reviewed: Jul 10, 2024

It's okay.

Reviewed: Jul 10, 2024

The company's procedures are straightforward and efficient. The staff are highly effective and provide clear and honest information. Their service attitude is excellent. They made finding the store easy by picking us up right at the airport exit, which was very thoughtful. The car handover process was thorough, and we were very satisfied with their service. Highly recommend this company to our friends!

Reviewed: Oct 16, 2023

Very good

Reviewed: Jun 10, 2024

This was the worst car rental experience, hands down. Avoid at all costs.

Reviewed: Mar 25, 2024

The pickup location was not accurate, causing us a lot of time and frustration.

Reviewed: Feb 26, 2024

Good service with airport pickup and dropoff.

Reviewed: Feb 25, 2024

Don’t rent there! Adel is a ripoff agent. The gas station put the wrong gas in the car, the car stopped working. Adel charged me $2000. I asked him for the repair estimate to submit for the insurance company so I get reimbursed he never did! The insurance won’t process my claim without it. عادل كذاب ولص

Reviewed: Nov 13, 2023

Very good, excellent.

Reviewed: Apr 22, 2024

The service attitude is acceptable.

Reviewed: Feb 22, 2018

When I arrived at the rental company, there was no order information, and they didn't reserve a car. Fortunately, the staff helped me find a similar model.

Reviewed: Jan 16, 2018

Insurance scam. Despite presenting our domestic insurance policy at the time of pickup, the company still took a pre-authorization without our knowledge. When returning the car, they charged us for insurance despite multiple clarifications that we already had it. The staff was rude, and they left before resolving the issue, forcing us to leave without addressing the problem on-site due to our flight schedule. We are extremely angry at this company's dishonest behavior.

Reviewed: Sep 18, 2017

Very satisfied

Reviewed: Dec 17, 2023

Located in the airport, easy pickup

Reviewed: Mar 30, 2020

The counter staff should have been more welcoming.

Reviewed: Nov 13, 2019

Very convenient

Reviewed: Oct 2, 2019

The car was good and new i love it just was it small and i needed to pay more extra a day to get better one

Reviewed: Jul 28, 2019

Good Service!

Reviewed: Dec 4, 2022

Le service est courtois et respectueux et le personnelle est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca

Reviewed: Dec 10, 2019

Average. Due to flight issues, I arrived a day late. There was no pick-up service at all; I waited for an hour and a half, made several calls to customer service, and finally, someone came.

Reviewed: Oct 25, 2019

We did not get the 9-seater car we reserved; instead, we got two small cars. Couldn't find the office for return, and the provided phone number was incorrect and unreachable. Giving an average rating because the rental company finally picked up the car from us.

Reviewed: Oct 8, 2019

Very professional company; the car was clean and ready.

Reviewed: Oct 6, 2019

J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?

Reviewed: Aug 7, 2019

Said, a very friendly and polite guy, was waiting for us with a sign at the exit of the airport. The Dacia Sandero was spacious and I was positively impressed by the engine!which is powerful and has a very good fuel consumption (900km petrol per tank). Said whatsapped me to arrange drop off time and location at casablanca terminal 1. I shared my live location thus the drop off went smooth and fast (5min). All in all Right Cars is highly recommended. The car was really good and the service outstanding!

Reviewed: Aug 21, 2022

No refund for extra fuel, early return not accepted

Reviewed: Dec 9, 2019

There are three main issues that made my experience unpleasant. First, I scheduled to pick up the car at 10 AM, and according to the app, someone would be waiting with a sign at the arrival gate. However, by 10:10 AM, no one was there. After calling, I was told someone would be there in 5 minutes, but they only arrived around 10:40 AM (later I learned that '5 minutes' in Morocco could mean within an hour). At least the person eventually showed up, but they barely spoke any English, only French, and their English was worse than mine, which made communication very difficult. Second, they gave us a car that was half the price of the one we booked, which was an issue because we were five people with four large suitcases, but only one suitcase could fit. We booked a Touareg, but they gave us something completely different and much smaller, which was not even in the same category. When we complained, they kept insisting that they advertised 'a similar vehicle' and not the exact model. I asked, 'Is this really similar?' If they gave me a Grand Cherokee, that would still be acceptable. We then reached out to the platform, which contacted them, and after half an hour, they somehow found an old model... How old, you ask? Well, it had 130,000 km and was full of damages! I took over 20 photos of the damage. I told the platform that the car was too old and in poor condition. After discussions, the platform informed me that they could only guarantee the same model, not its condition. Fine, we decided to drive it. But the worst part was that by the third day, warnings for brake check, oil addition, and other alerts appeared. I informed the platform, and they responsibly contacted the rental company, which responded by saying it was safe to drive. The roads were either mountainous or highways. Thankfully, we survived.

Reviewed: Nov 11, 2019

they charged me extra 120 dollar for extra insurance

Reviewed: Oct 3, 2019

demand from your car rental to be more informative with their customers, almost you have to pull the information out instead of being provided as good business that add value!

Reviewed: Jun 27, 2019

They kept trying to sell their own comprehensive insurance, and the super insurance bought domestically was not recognized locally. They were very unwilling if you didn't purchase theirs. They showed attitude and made us wait, attending to others first. In the end, they forcibly charged a $1800 deposit, otherwise they wouldn't give us the car. The whole process from paperwork to car pickup took two hours!

Reviewed: Feb 20, 2019

It's actually a subsidiary of Hertz, and the counter is Hertz. There's a clear sign indicating UnionPay is accepted, but the card didn't work. They claimed it was our problem. We called the bank, which confirmed it was their machine's issue. Then they aggressively pushed their own insurance. Even after showing our pre-purchased full coverage from the rental platform, they didn't acknowledge it and forced us to buy their $2000 insurance. To avoid ruining our trip, we had to buy it, which practically offered no coverage at all. The car pickup process was very casual, took at most 10 minutes. Thankfully, we had read reviews advising to take detailed photos of any minor damages, which we did. The return inspection felt like they were checking if their wife was a virgin—extremely thorough, inspecting tires, the underside, the roof—it took almost 30 minutes. There are many police in Morocco. Just remember the saying 'poor mountains and bad waters make bad people.' They'll scam you without hesitation. Do not speed, always stay under the limit. They especially target Chinese. Some might negotiate while others are very strict. After this experience, I will never visit such a country again in my life. I hope the rental platform will ensure thorough inspections or set up dedicated counters in Morocco.

Reviewed: Feb 8, 2019

Couldn't find the store when returning the car, and no one answered the phone for assistance!

Reviewed: Dec 27, 2018

It was perfect for what I needed

Reviewed: Sep 23, 2019

I was shocked beacuse they charge me extra 540 MD it’s about 75$ CD & when I asked why they answer it’s insurance fee so total I pay 55.92$CD+75$CD. That’s really high price for rent simple car for 3 days only

Reviewed: Jan 20, 2019

Green Motion’s pick-up point in Casablanca is very convenient, with dedicated shuttle service and good customer service. It took less than an hour from landing to getting the car.

Reviewed: Aug 21, 2018

Pickup was good.

Reviewed: Aug 20, 2018

The airport rental office was closed and there was no one to provide guidance. After much effort and over two hours, we finally found the rental company staff at the parking lot with the help of other local rental companies.

Reviewed: Oct 15, 2017

تفاجأت بقيمة التأمين و تمت تسوية الموضوع بناءاً على عروض تم تقديمها من قبل الشركة دونما إخطاري بها مسبقاً.

Reviewed: May 4, 2019

Rented from this company, but they weren't at the airport, they were at an off-site parking lot. Took us almost an hour to find them. Then it turned out to be a different company that loaned us the car. The old man who came to give us the car seemed to be nearly 70 years old, only spoke French. Match the name and car number, but since the company name didn't match, we argued for another 30 minutes. Why change the company without informing us? The old man was particularly frustrating, had a broken card machine and didn't know how to use it. Wasted another two hours of our time. We missed visiting the mosque in Casablanca because of this. The old man even claimed my card was broken and asked for a cash deposit. Called the rental company and they insisted not to give cash, which took another two hours in the cold. Eventually found a passerby who successfully swiped the card instantly. Such a hassle. Delayed us two to three hours and told us to return the car by 8 pm. He was very unhappy and charged us 150 dirhams for fuel and cleaning fees, saying we returned the car late. So troublesome.

Reviewed: Apr 16, 2019

Great service. No extra fees were charged, and they didn't push to sell insurance. They were very patient even though I picked up the car late.

Reviewed: Apr 12, 2019

Their English is terrible, and there's hardly any service. The staff are average and they keep pushing their insurance.

Reviewed: Mar 2, 2019

The address on the rental order was incorrect. We made an international call to confirm the address before pickup, and the customer service said it was correct. However, we ended up searching for an hour without finding the place. We had to make another international call, and only then did the customer service send the correct address via email. When we finally found the pickup location, the employee wasn't there. A local person called and found out he was praying and would return in an hour. We finally got the car at 15:30 (the order time was 13:00).

Reviewed: Aug 24, 2018

Unreliable rental company. They claimed my card didn't go through and insisted on a 100-euro insurance fee. Additionally, they charged a 200 dirham cleaning fee upon return.

Reviewed: Mar 25, 2019

This company is unethical, with poor customer service, and they even threaten customers. One person operates three car rental companies. I hope that QEEQ takes action and strongly recommend removing them from the website.

Reviewed: Mar 2, 2019

The pick-up staff did not have the renter's name

Reviewed: Feb 10, 2019

No queue because there was no counter at the airport at all. Communication relied on hand signals unless you know Arabic.

Reviewed: Mar 2, 2018