Was not please with the service from the agent. I was using a credit card that has rental car insurance as an amenity. When I told the agent she said sure it can be accepted once I provided proof. After I contacted my bank in her presence and provided said proof she said it is acceptable on all other vehicles but not for the hiace bus. I found that very deceptive because initially she had said it would have been acceptable once I provided the proof but afterwhich I did, all of a sudden it's not acceptable.
She just wanted to upsell me the additional insurance even though I did not need it and my credit card covers rental car insurance. I will be looking at other rental companies in the future.
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