The counter clerk reading out all the bad things they will charge extra for like leaving the car "filthy with sand" was a bit off putting. We left 0 sand. But the drivers were awesome friendly and helpful.

Reviewed: Mar 3, 2024

I have rented from East Coast before and had a positive experience. But this time not as much. I received confirmation from easyrent with T&C’s from east coast that said my deposit amount was meant to be $249. It was not. They tried to charge me $1000- huge difference. My only option was to pay for extra insurance effectively doubling the cost of my rental. I showed them the t&c’s I was sent but they wouldn’t honour it. He wasn’t rude about it, but was certainly not helpful or understanding and didn’t offer options. Also the pickup address sent to me was incorrect. Also I was given a larger car- which I did not want, I rented a compact hatchback on purpose and got a mid size 4-door sedan. It made my task much harder.

Reviewed: Feb 9, 2020

There’s only one staff by the time of 11:00 that day, so it took another half hour for me to finish the whole process.

Reviewed: Jan 10, 2020