7 Car Rental Brands in Stavanger, Sor-Trondelag (county), Norway

Very satisfied

Reviewed: Sep 1, 2024

Excellent service! Our flight was delayed, but the staff waited for us after hours.

Reviewed: Jul 20, 2024

No problems. Fast and easy.

Reviewed: Nov 15, 2022

The explanation during car pickup was very clear.

Reviewed: Aug 4, 2019

They have charged my credit card three additional times since I completed the rental and I have not seen an invoice. I would have prefered if I pay for any tolls or extra charges at the counter at the end of the rental and be done with it. The car itself was great, and the ticket counter fast.

Reviewed: Jul 30, 2019

Very satisfied, efficient service

Reviewed: Jul 13, 2024

Customer service was decent, and the waiting time in line was not long.

Reviewed: Aug 22, 2018

The pick-up service was excellent. The rental company put the car key, documents, etc., in a bag in advance. You only need to sign some documents and swipe a pre-authorization; it’s very convenient and fast. However, the car was a bit hard to find – it was on the top floor of a parking building opposite the pick-up point. There were no signs in the elevator, making it somewhat difficult to locate. Also, for those who didn’t purchase full insurance, note that some scratches were not marked in the contract. It is recommended to thoroughly inspect the car and confirm with the staff.

Reviewed: Dec 13, 2017

Good experience, rented a Ford compact but was given a BMW compact, which was easier to drive and more comfortable. Additionally, there was no hard sell for insurance, thank you to the rental company. The only confusion was that there were no staff present during the return; we had to return the keys at the counter, so the car condition will be decided by the rental company. I hope they are fair.

Reviewed: Aug 20, 2016

This car rental experience was terrible. First, the rental company replaced the originally booked SUV without any detailed explanation, unlike other rental companies. They didn't even check the car themselves and let me inspect it and figure it out on my own, which took a long time. They also pre-charged me over 900 NOK for fuel, but I haven't received a refund even after refueling. The two most frustrating issues were: first, their customer service phone was always busy, making it impossible to reach them for any help. Second, when we planned to return the car in Trondheim due to a change in our departure time, we were told by the staff during pickup that it would be no problem. However, when we arrived at the return location at 16:00, the store was already closed. The addresses of the two alternative return points provided by the store were missing or incorrect. After asking around, we found one return point at a gas station that was closed and another at a hotel that had been under renovation and closed for a year. We had no choice but to drive 40 kilometers to the nearest airport to return the car. The airport staff said they couldn't handle the issue, and we ended up spending six hours and a few hundred NOK on an airport shuttle back to our hotel, almost reaching midnight without any food or drink. We were extremely upset and will never rent an Avis car through your website again. What a terrible company!

Reviewed: Aug 16, 2016

The process is unbelievably simple.

Reviewed: Jun 21, 2024

The staff are very nice

Reviewed: Nov 14, 2016

Even though it was already early morning when we picked up the car, the rental company staff stayed late to assist us. We truly appreciate their effort, even though there was an extra fee.

Reviewed: Aug 10, 2018