Guest reviews

• Europcar

  8.3 - "The car was dirty inside, I'm not happy"

• Eco by Europcar

  9.7 - "They were amazing. Most cooperative & helpful folks."

• Alamo

  9 - "Got an unexpected upgrade to Chevrolet Groove, which was quite nice! "

• Europcar

  8 - "The fuel cap would not open and we had to change the car after day one as we could not add fuel. A Damn nuisance and a waste of a half day…"

• Europcar

  10 - "受け渡しがスムーズで　不必要な説明はなく　それでいて　駐車場の出方など　ちゃんと説明してくれたので　トラブルなく　ドライブできました。"

• Europcar

  10 - "Europcar at this location (Muscat, Oman) were very efficient and friendly. I was upgraded to a larger vehicle at no cost to me. Very satisfied."

• Europcar

  10 - "This was one of the best experiences ever while renting a car (even without any upgrades). We have very much appreciated the quality of service, smoothness of the pick-up/drop-off, the hospitability and friendliness of the people"

• Hertz

  9.7 - "The car was great!"

• Europcar

  7.7 - "It’s ok"

• Europcar

  9 - "We were given a good vehicle that was clean and with good appearance. The only comment that I had was the that the gentleman that issued me the vehicle effectively increased the fuel level about a quarter tank than what was actually in the tank. I only found this out when I left the airport. I know it was my fault for not checking before driving away but what happened from the staff member was unacceptable. "

• Europcar

  4.7 - "The service wasn't as expected. Nonetheless, we booked a very good 4WD car, once arrived, it's wasn't available. The Europcar supervisor pushed us to pick a 4WD car from a lower class (and cheaper) once, in reality, one of his employees told us that there were cars to upgrade instead to downgrade our (expensive) booking. His behavior was very sneaky and if you're not strong in holding your position (I paid for an excellent 4WD), you might end with a car with lower performances. I believe that they should think more about how to treat better their customers and give real value for the money we spend."

• Europcar

  10 - "Base on my experience with the rent car I almost never got what I actually rented, some claim will give upgrade but i don't think so.. But this time it was real upgrade as i rented Rav 4 and they give me Pajero 2019 "

• Interrent

  8 - "Un affichage du nom du loueur est indispensable, j'ai fais 3 guichet différent avant de trouvé le bon .... qui était Europcar"

• Europcar

  7.3 - "I was upgraded to Rav4 which was very good alternative"

• Europcar

  8.3 - "Clean new cars"

• Europcar

  8.7 - "I have booked Toyota Rav4. However, i have been provided with Kia Sportage!! Anyway it was very good and exceeded my expectations. The stuff were very helpful. There were two negative points: 1) it takes long time to pick up the car. 2) when I drop off the car I have been asked to pay OMR 5 (around USD 13) as car wash fees which is too much. "

• Europcar

  7.3 - "They they a good job."

• Interrent

  9.7 - "Great value and the counter staff were fantastic help. "

• Europcar

  9.7 - "None"

• Europcar

  7.3 - "whilst the counter staff were very good, car handover was very poor - the chap filled out the form identifying all of the existing damage to the car - switched the engine on then said "there you are" and walked off"

• Interrent

  4.7 - "- The rental pick up location was not clearly specified and I had to ask almost all rental agency there about Interrent! the agency incharge of this had a comple different name (Europe Cars)! There was no clear indication that Europe cars are the same as Interrent. - The car was so terrible and although it was automatic, it felt like I am driving a manual car. - I am still waiting for my refund which I don't know when will I receive it. when I picked the car they told me I will get it back once I drop the car and this didn't happen yet"

• Budget

  7.7 - "I was obliged to take full insurance because it didnt take debit card for caution..."

• Europcar

  7 - "Cars need to be cleaned properly and FULLY fueled. "

• Interrent

  8.7 - "very positive experience but nobody informed me I had to drive with my lights on day and night. I then got a ticket from the police and interrent have not confirmed they paid the fine as I arranged for them to do"

• Europcar

  10 - "Like: I am quite happy with the overall experience with Europcar, Salalah. "

• Europcar

  8.4 - "Dislike: I was charged 5 OMR for taxes, although my reservation was all included "

• AVIS

  8.2 - "Like: The car was nice and the guy at the desk was very friendly.
  Dislike: There was only the most expensive car left to reserve online (the Pajero) but when we got there they didn't have any Pajeros so they gave us a Hyundai Tucson. The Tucson was fine but they couldn't give us a refund because we booked through easyrentcars.com. Next time I will just book directly through the company because of this. "

• Europcar

  10 - "Like: Hassle Free Experience
  Dislike: Extension didnt work out :-( "

• Europcar

  10 - "Like: I book corolla and they provide us with outlander 4 wheel drive. Thats make the trip a memorable one. It helps a lot.
  Dislike: Nothing "

• Europcar

  8.8 - "Like: Clean new car, clear T&Cs
  Dislike: The confirmation received from easyrentcar did not clearly have Europcar as my supplier, so it took us a while and a few questions to find our booking as we were searching for "Easy" "

• AVIS

  10 - "Like: Their welcoming atmosphere
  Dislike: Nothing "

• Europcar

  8.7 - "Good"