3 - "Lamentablemente, el coche que me proporcionaron no correspondió con el que había reservado en el sitio. Estaba en un viaje en pareja y me dieron un vehículo para 7 personas, que parecía más una "bañera sobre ruedas" que un coche cómodo. Además, el coche estaba bastante sucio por dentro, con restos de paquetes de preservativos y residuos de hierbas en el panel central.
Espero que esta situación pueda ser revisada para que futuros clientes no enfrenten los mismos problemas. Agradezco su atención y espero que puedan mejorar este aspecto del servicio."
Europcar
10 - "Very satisfied"
Europcar
10 - "Simple and efficient, surprisingly easy and convenient. The car was parked just 30 meters outside the airport terminal. The entire airport is small, making everything convenient."
AVIS
10 - "Impecable servicio, todo la información expuesta en el mesón."
AVIS
8.7 - "Simples e rápido agendamento. Reserva economica com ótimo preço.Achei muuuito boa experiencia."
AVIS
9.7 - "Ótimo "
Europcar
6.7 - "Carro ok, mas bem mal conservado."
Dollar
9 - "La puerta derecha de la parte de atrás no se abría porque la tranca se rompió antes que me lo entreguen y eso dificultaba la entrada y salida de mis hijos, tenían que entrar por adelante o por la otra puerta pero ahí estaba la silla de mi bebé! Lo único que puedo objetar "
AVIS
10 - "Ninguno en Especial. Todo MUY BIÉN."
Europcar
10 - "Si bien la reserva dice Spark el auto era un KWIND lo cual no me genero ningun inconveniente,"
Dollar
10 - "excellent service"
Budget
9 - "El modelo no era exacto, un modelo más pequeño, pero perfecto para nuestra necesidad"
Alamo
10 - "Buena disponibilidad y atención"
Europcar
9.3 - "Very Fast and kind service"
Europcar
9 - "Europcar staff were very friendly and very efficient. They also upgraded us with no extra cost."
Keddy by Europcar
7 - "Car was not a polo and I fail to see how a Nissan compares as a “similar” car. The speakers were broken, the car was not powerful at all. We were very disappointed as we had paid a little extra to have a nicer car ie a polo. If we knew that was the car we were going to get we would have paid much less. "
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess?
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.