Budget, Melbourne Southern Cross Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Budget - Melbourne Southern Cross Information, Car Rental Instructions & Policies

Address

Unit 28, 99 Spencer St, Melbourne Vic, 3000, AUSTRALIA

Telephone

+611300362848

Pick-up Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Drop-off Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00	08:00 -12:00	08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 29 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Original Korea Driving Lisense (English version)

The back of the driver's license must have English translation.

Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law(e.g. copy of utilities bill, phone bill).

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island, Mornington Peninsula

Customers can travel to Phillip Island by land for free. Cars are not allowed on the Ferries.

Conditional:

Depending on which island to bring the rental cars to, policies differ:

Vehicle on ferry is pohibited. Bribie island can be access by a bridge so you can visit there but must stay on sealed roads.

Must-not:

Taking rental cars to following islands is not allowed：
Kangaroo Island, Bruny Island, North Stradbroke Island, South Stradbroke Island, Mariah Island, Mornington Island, Magnetic Island, Fraser Island

Cross island requires Budget written permission, please contact Budget if needed.

Excess

Collision Damage Waiver Excess differs by car model:

EUR 4392.46 for Audi Au A3 Sportback,

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Theft Insurance Excess differs by car model:

EUR 4392.46 for Audi Au A3 Sportback,

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Melbourne City Heliport

6.9 mi from Essendon Airport

11.8 mi from Melbourne Airport

Railway Stations

0.1 mi from Southern Cross Station

0.5 mi from Flagstaff Train Station

0.9 mi from Flinders Street Station

Hotels

0.1 mi from Comforto Home Apartment

0.1 mi from Quest Docklands

0.1 mi from Southern Cross Serviced Apartments

Other Landmarks

1 mi from Federation Square

FIND ME A CHEAP RENTAL

Leaflet

Map view of Budget Store Location

coordinates: -37.8166317 144.9505333

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 2.0
Vehicle cleanliness: 2.0
Spaciousness: 1.8
Counter staff: 1.8
Pick-up location: 1.7
Drop-off location: 1.7
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Melbourne
9 /10 Excellent
Reviewed: Tuesday, April 22, 2025
Car they gave me was not a hybrid so that’s a bit disappointing, the girl on the counter felt sorry for me she tried to do something for me but can’t which I understand, so I didn’t really get what I paid for
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E.Hart
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
They are helpful and very clear when i asked some of my difficulties
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Lester Melville
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
The pick-up and drop-off locations are clearly marked and easy to find. The procedures are simple and quick, and the service attitude is quite good. It offers better value for money compared to Apex. Our booked Cruze was upgraded for free to a Mitsubishi ASX. Although both are in the same category, an SUV is more suitable for some gravel sections on the Great Ocean Road and in the National Forest Park. The deposit required for car rental is relatively high (2,500 AUD). As it has not yet been refunded, this part of the review is currently unavailable.
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Ternence Theresa
Melbourne
6 /10 Average
Reviewed: Tuesday, April 22, 2025
Fairly organized, but lacks Chinese instructions, hence the low rating.
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Audrey Salome
Melbourne
2 /10 Poor
Reviewed: Tuesday, April 22, 2025
The office was closed and no one was there when it was time to pick up the car.
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Peter Wallace
Melbourne
8 /10 Very good
Reviewed: Tuesday, April 22, 2025
Queue time was quite long, but acceptable.
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Xavier Wright
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
They arranged a car of the same class very quickly.
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Dana Frank
Melbourne
8 /10 Very good
Reviewed: Tuesday, April 22, 2025
Picked up the car in downtown Melbourne. Not difficult to find.
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Jocelyn Wild
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
The staff were very friendly and patient. They clearly explained the terms and rules, provided a map to collect the car, and confirmed twice that we had the parking lot exit card. They also explained the insurance issues very clearly. During the car inspection, they marked any issues on the car.
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Brandon Ivan
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
Very fast and convenient
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Agnes Powell
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
The staff was very friendly and provided detailed explanations.
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Novia Wodehous
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
The car rental company was very professional and friendly. However, they did not accept the insurance we purchased domestically. In case of any vehicle accident or scratch, they will directly deduct 5000 AUD for repairs. This is something to be aware of. Fortunately, we didn't encounter any issues, but if something happens, claiming this 5000 AUD through domestic insurance could be very troublesome!
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Tiffany Carl
South Melbourne
6 /10 Average
Reviewed: Tuesday, April 22, 2025
Would be better if the same car could be arranged again.
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Isabel Jim
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
Both pick-up and drop-off processes were very quick.
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R.Kuus
Melbourne
9 /10 Excellent
Reviewed: Tuesday, April 22, 2025
SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal. Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.
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