Boston, Massachusetts, United States
PAYLESS - Boston Logan International Airport Information, Car Rental Instructions & Policies
Address
15 Transportation Way,Boston,MA,02128,US
Telephone
+16175610139
Pick-up Instructions
The PAYLESS - Boston Logan International Airport car rental location is in terminal
You can walk to the counter of PAYLESS - Boston Logan International Airport car rental.
Exit terminal baggage claim & proceed to Rental Car Center Bus Stop area. The AIRPORT CONSOLIDATED COURTESY BUS will take customers directly to the Rental Car Center.
Drop-off Instructions
Please check with the branch staff about the return location and time when you pick up the car.
Opening Hours
| Days of week | Opening Hours |
| Sunday | 07:00 -23:00 |
| Monday | 07:00 -23:00 |
| Tuesday | 07:00 -23:00 |
| Wednesday | 07:00 -23:00 |
| Thursday | 07:00 -23:00 |
| Friday | 07:00 -23:00 |
| Saturday | 07:00 -23:00 |
Deposit policy
Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
| Representative Car Models | Deposit Amount(approx.) | Business Days Required for Refund |
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. | USD300-5000 | 30-60 |
Accepted Cards
Credit cards from the following providers are accepted for rentals at this location: Visa, Master
E-voucher
An e-voucher is accepted at this location.
Age requirements
21 - 80 years old
Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.
Driver's License Requirements
The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).
For foreign renters, you need to bring:
Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
Original driving licence + Official embassy translation in English
Please note that your English translation should be authorized by the embassy.
For local renters, you need to bring:
Full driver's license issued in United States
Additional Extras
To be updated
Cross Border
Free of Charge:
Canada
Cross Islands
To be updated
Excess
To be updated
Fuel Policy (what does it mean)
To be updated
Distances to Airports | Railway Stations | Hotels | Other Landmarks
Airports
1.1 mi from Boston Logan International Airport
Railway Stations
1.7 mi from South Station
2.6 mi from Back Bay Station
3.8 mi from Beacon Street Station
Hotels
2.9 mi from Boston Marriott Copley Place
3.5 mi from DoubleTree by Hilton Hotel Boston Bayside
28.2 mi from DoubleTree by Hilton Hotel Boston - Westborough
Other Landmarks
1.6 mi from Old State House
2.6 mi from John Hancock Tower
3 mi from Prudential Tower
Pay for Car Rentals with Crypto
- Vehicle condition 10.0
- Vehicle cleanliness 8.4
- Spaciousness 8.4
- Counter staff 8.4
- Pick-up location 8.4
- Drop-off location 8.4
- Time spent on pick-up0-10 mins
- Time spent on drop-off0-10 mins
9.7 ExcellentThe drop off was confusing, the lane was blocked by cones, and it was not clearly marked. No one was available at Kiosk and the instrucions to continue on to the inside counter were not clearly visible. No other auto rentals require this extra step.
5.3 AverageHello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!
10 ExcellentWe reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.
10 ExcellentI would’ve like more info on how the tolls work in Boston.- 8.3 Very goodThe Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
