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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5782597107
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5782597107
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SURPRICE RENT A CAR, Heraklion Airport Car Rental

SURPRICE RENT A CAR 1000+ ratings, 9 reviews

heraklion, Crete Island, Greece

6.0 / 10 Average

Best Price Car Rentals at Heraklion Airport(HER)

Last updated on: April 14, 2024

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Store Location

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

Telephone

306984631835 / 00302810286169

Pickup from Branch or Car Park & After Hours Pickup

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

The customer will walk to the parking lot,50 meters opposite from the airport building and then he will be transferred to our office, which is 700 meters away, with shuttle bus. Please contact 00306984631835 or 00302810286169or 00302810334097 if you have any questions. If you experience delays and are not able to pick up / return your vehicle on time, please contact SurPrice as soon as possible. If a solution outside SurPrice's office hour can be found, an extra charge will be applied.

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 23 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driving License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving License

For local renters, you need to bring:

Full Driving License issued in Greece

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 5/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 3/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
ERN 2/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 2.48/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 2/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 750 for Toyota Aygo,

EUR 750 for Fiat Panda,

EUR 800 for Vauxhall Corsa,

EUR 800 for Volkswagen Polo,

EUR 800 for Unknown,

EUR 900 for Mini One,

EUR 900 for Ford Focus,

EUR 900 for Audi A3,

EUR 900 for Hyundai I20 Diesel Or Similar,

EUR 1200 for Vw Beetle Convertible,

EUR 1000 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

EUR 1000 for Ford Mondeo,

EUR 1100 for Volvo V40, Renault Megane, Toyota Corolla Or Similar,

EUR 1200 for Opel Insignia,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 1300 for Opel Mokka-4wd,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Peugeot Rifter 5+2,

EUR 1800 for Volkswagen Sharan,

EUR 1800 for Mercedes Vito-diesel,

EUR 800 for Smart,

EUR 800 for Fiat 500, Toyota Aygo Automatic Or Similar,

EUR 1050 for Peugeot 3008,

EUR 950 for No Car Model Description,

EUR 900 for Fiat 500 Cabrio,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic 4x4 Or Similar,

EUR 1100 for Peugeot 3008 Or Similar,

EUR 1100 for Equipped Toyota Prado--4wd,

EUR 1100 for Jeep Wrangler,

EUR 1500 for Jeep Wrangler Cabrio Automatic Or Similar,

EUR 1500 for Bmw 7 Series,

EUR 1500 for Skoda Kamiq,

EUR 1500 for Seat Ateca,

EUR 950 for Skoda Octavia,

EUR 950 for Fiat Scudo 9 Pax,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Skoda Octavia Kombi,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Cabrio Or Similar,

Theft Insurance Excess differs by car model:

EUR 750 for Toyota Aygo,

EUR 750 for Fiat Panda,

EUR 800 for Vauxhall Corsa,

EUR 800 for Volkswagen Polo,

EUR 800 for Unknown,

EUR 900 for Mini One,

EUR 900 for Ford Focus,

EUR 900 for Audi A3,

EUR 900 for Hyundai I20 Diesel Or Similar,

EUR 1200 for Vw Beetle Convertible,

EUR 1000 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

EUR 1000 for Ford Mondeo,

EUR 1100 for Volvo V40, Renault Megane, Toyota Corolla Or Similar,

EUR 1200 for Opel Insignia,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 1300 for Opel Mokka-4wd,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Peugeot Rifter 5+2,

EUR 1800 for Volkswagen Sharan,

EUR 1800 for Mercedes Vito-diesel,

EUR 800 for Smart,

EUR 800 for Fiat 500, Toyota Aygo Automatic Or Similar,

EUR 1050 for Peugeot 3008,

EUR 950 for No Car Model Description,

EUR 900 for Fiat 500 Cabrio,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic 4x4 Or Similar,

EUR 1100 for Peugeot 3008 Or Similar,

EUR 1100 for Equipped Toyota Prado--4wd,

EUR 1100 for Jeep Wrangler,

EUR 1500 for Jeep Wrangler Cabrio Automatic Or Similar,

EUR 1500 for Bmw 7 Series,

EUR 1500 for Skoda Kamiq,

EUR 1500 for Seat Ateca,

EUR 950 for Skoda Octavia,

EUR 950 for Fiat Scudo 9 Pax,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Skoda Octavia Kombi,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Cabrio Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

0.7 mi from Sofia Hotel

1.4 mi from Pasiphae Hotel

1.7 mi from Nancy - Chara Apartments

FIND ME A CHEAP RENTAL
Map view of SURPRICE RENT A CAR Store Location
coordinates: 35.336087 25.172282

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points： 6.0 / 10 Average

  • Vehicle condition: 4.4
  • Vehicle cleanliness: 5.5
  • Spaciousness: 6.2
  • Counter staff: 8.0
  • Pick-up location: 5.5
  • Drop-off location: 6.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Dee

    Crete

    4.7 /10 Average

    Reviewed: Wednesday, April 17, 2024

    the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.
    Read More >

  • J.Wragg

    Crete

    7.3 /10 Good

    Reviewed: Wednesday, April 17, 2024

    Didn’t get met at the arrival hall barrier and had difficulty in locating pick up office.
    Read More >

  • M.Taylor

    Crete

    5 /10 Average

    Reviewed: Wednesday, April 17, 2024

    Car was old and various things did not work well. Passenger seatbelt did not tension, central locking did not work, and made a noise when cornering to the right. Worst car I have ever rented
    Read More >

  • Anonymous

    Crete

    3 /10 Poor

    Reviewed: Wednesday, April 17, 2024

    Difficult to find the pick up point, car a banger, clutch on the way out, couldnt get reverse gear, door lock passenger side inoperable, driverscseat wouldnt recline need i go on . . . .
    Read More >

  • Anonymous

    Crete

    7 /10 Good

    Reviewed: Wednesday, April 17, 2024

    When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering
    Read More >

  • L.Parsons

    Crete

    4.3 /10 Average

    Reviewed: Wednesday, April 17, 2024

    Car was 20 years old and stank.
    Read More >

  • Anonymous

    Crete

    8.3 /10 Very good

    Reviewed: Wednesday, April 17, 2024

    Friendly staff at both checkout and drop off. Car seats for children could be higher quality.
    Read More >

  • g.aharon

    Crete

    8 /10 Very good

    Reviewed: Wednesday, April 17, 2024

    The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.
    Read More >

  • A.Cox

    Crete

    7 /10 Good

    Reviewed: Wednesday, April 17, 2024

    it was not the requested car, clutch worn out, the interior was badly damaged
    Read More >

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