Enterprise, Granada Ciudad Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Granada Ciudad Information, Car Rental Instructions & Policies

Address

CALLE NEPTUNO 8

Telephone

+34958288755

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 23 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 3 year's of license holding time: Skoda Kodiaq

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Luxembourg Austria Germany Italy Monaco Belgium France Switzerland Netherlands Show More Luxembourg Austria Germany Italy Monaco Belgium France Switzerland Netherlands Portugal Gibraltar Andorra	EUR 55 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Peugeot 208,

Theft Insurance Excess differs by car model:

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.5 mi from Granada Airport

Railway Stations

1 mi from Granada Train Station

Other Landmarks

0.8 mi from Albaicin

0.9 mi from Banos Arabes

1.1 mi from Sacromonte

FIND ME A CHEAP RENTAL

Leaflet

Map view of Enterprise Store Location

coordinates: 37.169705 -3.606871

Guest Reviews

Total points： 5.1 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Maxwell Daniell
Granada
8 /10 Very good
Reviewed: Friday, April 4, 2025
The staff at the Granada branch spoke basic English. Upon arrival, we were informed that our originally booked VW GOLF was replaced with a similar class SEAT LEON, a diesel car with only 10,000 km, which was relatively new and performed well with good fuel efficiency. However, we were told that we had to purchase a basic insurance. After driving for tens of kilometers, the oil warning light came on. We called the 24-hour hotline to report the issue. Initially, after requesting English service, an English-speaking representative called back later, advising us to drive to Seville to get the car checked. In Seville, the branch resolved the issue in about half an hour. We finally returned the car at the Madrid train station. The entire process was quite smooth. If not for the extra insurance requirement, we would have given a full score.
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Ethel Conan
Granada
8 /10 Very good
Reviewed: Friday, April 4, 2025
The service was very good. However, the return location was underground, and neither QEEQ nor the rental company mentioned this. I spent nearly an hour circling around Plaza de España and still couldn't find it. In the end, I had to park the car on the roadside and call their staff. They sent someone to pick me up, and that's how I finally found the place. But by then, I didn't have time to refuel the car, and I was fined 18 euros. The rental company staff also admitted that their return location is very hard to find, with only a small sign at the entrance of the underground parking. Moreover, there used to be two entrances, but now only one is open. They expressed their helplessness about the situation as well. You definitely can't find it just by using GPS. While I was handling the return procedures, several people called to ask how to get there.
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Regan Child
Granada
8 /10 Very good
Reviewed: Friday, April 4, 2025
The staff were very friendly and the rental process was quick.
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Barret Sander
Granada
2 /10 Poor
Reviewed: Friday, April 4, 2025
The sales staff at the store handed us a Spanish-language contract to sign without informing us! They secretly charged us for expensive insurance and a full tank of fuel! It's outrageous; I'll never rent from this company again. The rental platform took my deposit but merely reserved a spot for me. When I arrived at the store, the staff completely ignored my order and issued a new high-priced contract. The rental platform is now blaming a third party to avoid responsibility. I won't book through this platform again. Everyone needs to be cautious when renting a car.
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Dave Will
Granada
2 /10 Poor
Reviewed: Friday, April 4, 2025
Terrible. They said I only needed to pay 202 euros, but I ended up paying an extra 40 euros. I only found out it was for additional insurance after I complained. They didn't explain this extra insurance at the time.
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Haley Hansen
Granada
2 /10 Poor
Reviewed: Friday, April 4, 2025
I booked in advance and arrived at the rental point early in the morning, only to be told there were no cars available... This seriously affected my schedule for the day. Very irresponsible.
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Lionel Pope
Granada
6 /10 Average
Reviewed: Friday, April 4, 2025
Arrived at the rental company with no queue and still waited an hour to get the car. No one conducted a vehicle handover. This resulted in scratch marks upon return being blamed on me.
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