Enterprise, Cardiff West Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Cardiff West Information, Car Rental Instructions & Policies

Address

UNIT 2, FREEMANS PARC, PENARTH ROAD, CARDIFF, WLS, CF11 8EQ, GB

Telephone

+442920481513

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	09:00 -14:00	11:00 -15:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Netherlands Slovakia Slovenia Spain Switzerland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated and to access 24/7 international breakdown cover through the AA.
In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch on their own with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card,Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country.
The charge for European Travel Coverage is £300 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged 25.53 Please note that we are unable to provide any additional equipment that may be compulsory for driving abroad (e.g. breathalyzers, warning triangles, first aid kits etc.) and this responsibility rests on the driver. Customers are required to be aware of any requirements of the destination and any countries or regions customers might travel through.
This policy and cross border fees are only for reference,please be subject to the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Nissan Versa,Toyota Corolla,Volkswagen T-cross,Peugeot 308,Vauxhall Corsa,Kia Picanto,Vauxhall Corsa,Vauxhall Corsa,Mg Mg3,Vw Polo,A Kia Picanto,Fiat 500,

EUR 1500-2000 for Sprinter 313 Koff,Vauxhall Vivaro,Hyundai Staria,

EUR 1500 for Spin 7 Lugares,Fiat Doblo,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Mercedes E-class,Mercedes E250 Convertible,

GBP 1500 for Nissan Juke,

GBP 2000 for Duster Kicks,

GBP 1750 for Mercedes Sprinter Long Wheelbase,

GBP 1500-2000 for No Car Model Description,No Car Model Description,

GBP 1500 for Smart #1,Niro Plug In,Hyundai Ioniq,Peugeot E-2008,Renault Captur,Suzuki Vitara,Renault Zoe,Toyota Aqua,

GBP 1500-2000 for Renault Master,Sprinter 313 Koff,Ford Transit,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Vauxhall Vivaro,

GBP 1500 for Smart #1,Niro Plug In,Hyundai Ioniq,Volkswagen T-cross,Peugeot 308,Peugeot E-2008,Renault Captur,Suzuki Vitara,Nissan Juke,Vauxhall Corsa,Kia Picanto,Renault Zoe,Toyota Aqua,Mg Mg3,Vw Polo,Fiat 500,

GBP 2000 for Lexus Ux 300e,Mustang Mach E,Mg 4,Vauxhall Grandland X,Audi A6,Mercedes E Class,Tesla Model X,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Audi A6,Bmw Serie-3 Touring,Mercedes Eqc,Skoda Octavia,Volvo Xc40,Mitsubishi Outlander,Bmw Ix,Lexus Rx,Mercedes S-class,

GBP 2000 for Bmw 1 Series,Bmw 1er,Volvo Xc60,Skoda Octavia,Citroen C5 Aircross 1.5 Or Similar,Intermediate,Pulse Kardian,Duster Kicks,Vauxhall Insignia,Peugeot 508,Vauxhall Insignia,Kia Optima,Volvo Xc40,Ford Kuga,

GBP 2000 for Ds7,Renault Trafic Combi,Citroen Space Tourer,Vw Caddy 7 Seats,Volvo Xc90,Tourneo Custom,Opel Vivaro,Porsche Macan,Renault Grand Scenic,Volvo Xc40,Range Rover Sport,

Theft Insurance Excess differs by car model:

GBP 1500 for Nissan Juke,

GBP 1750 for Mercedes Sprinter Long Wheelbase,

GBP 1500-2000 for No Car Model Description,No Car Model Description,

GBP 2000 for Duster Kicks,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Porsche Macan,Mercedes E-class,Mercedes E250 Convertible,Volvo Xc40,Range Rover Sport,

EUR 1500 for Spin 7 Lugares,Fiat Doblo,

EUR 1500-2000 for Sprinter 313 Koff,Vauxhall Vivaro,Hyundai Staria,

GBP 1500 for Nissan Versa,Toyota Corolla,Volkswagen T-cross,Peugeot 308,Vauxhall Corsa,Kia Picanto,Vauxhall Corsa,Vauxhall Corsa,Mg Mg3,Vw Polo,A Kia Picanto,Fiat 500,

GBP 1500 for Smart #1,Niro Plug In,Hyundai Ioniq,Peugeot E-2008,Renault Captur,Suzuki Vitara,Renault Zoe,Toyota Aqua,

GBP 1500-2000 for Renault Master,Sprinter 313 Koff,Ford Transit,Mercedes Sprinter Long Wheelbase,Mercedes Sprinter Luton,Vauxhall Vivaro,

GBP 2000 for Ds7,Renault Trafic Combi,Citroen Space Tourer,Vw Caddy 7 Seats,Volvo Xc90,Tourneo Custom,Opel Vivaro,Porsche Macan,Renault Grand Scenic,Volvo Xc40,Range Rover Sport,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.8 mi from Cardiff Airport

Railway Stations

1.2 mi from Cardiff Central Railway Station

1.2 mi from Cardiff Central Station

1.3 mi from Cardiff Bay Railway Station

Other Landmarks

1 mi from Cardiff International Sports Village

1.4 mi from Cardiff Bay

1.4 mi from Cardiff Castle

FIND ME A CHEAP RENTAL

Leaflet

Map view of Enterprise Store Location

coordinates: 51.462293 -3.195581

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Miriam Lily
Cardiff
6 /10 Average
Reviewed: Saturday, April 5, 2025
An additional deposit of 200 pounds was requested at pickup, which required lengthy communication with Zuzuche and Enterprise to clarify. The car's navigation system was slightly delayed and not very responsive. The fuel level was only enough for 80 miles at pickup, necessitating a refuel. Returning the car with a similar fuel level was required, which was quite unreasonable. The traffic violation notice was forwarded to Zuzuche 15 days after the incident, and it was not the original fine ticket, lacking specific penalty amounts and payment instructions. It took three days to receive a response after emailing, almost missing the 21-day payment deadline. They also charge 35 pounds per ticket for handling violation notices and claim it's to maintain a team for this due to the high volume of notices.
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Mag Helin(a)
Cardiff
10 /10 Excellent
Reviewed: Saturday, April 5, 2025
Very good.
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