Toronto, Ontario, Canada
Hertz - Brookfield Place Information, Car Rental Instructions & Policies
Address
161 BAY STREET,TORONTO,OT,M5J 2S1,CA
Telephone
+14163642080
Pick-up Instructions
Counter is now located at 161 Bay Street, Brookfield Place at the Concourse Level.
Drop-off Instructions
The Hertz parking facility is located in the TD Canada Trust at Brookfield Place - Level P3. Upon return of your vehicle, you can access the parking facility from the Front and Wellington Street entrances, both entrances are west of Yonge Street, just past the Hockey Hall of Fame. The Counter at Brookfield place is easily accessible from Union Station via the PATH system. Google map link: https://maps.app.goo.gl/NMKtjrjUHrEcDQ6E6
Opening Hours
| Days of week | Opening Hours |
| Sunday | 08:00 -16:00 |
| Monday | 08:00 -16:00 |
| Tuesday | 08:00 -16:00 |
| Wednesday | 08:00 -16:00 |
| Thursday | 08:00 -16:00 |
| Friday | 08:00 -16:00 |
| Saturday | 08:00 -16:00 |
Deposit policy
Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
| Representative Car Models | Deposit Amount(approx.) | Business Days Required for Refund |
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. | USD300-5000 | 30-60 |
Accepted Cards
Credit cards from the following providers are accepted for rentals at this location: Visa, Master
E-voucher
Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.
Age requirements
20 - 99 years old
Young Driver Fee applies at 20 - 24 years old with charge of CAD 20.666295 - 60 per day approximately.
Driver's License Requirements
The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).
For foreign renters, you need to bring:
Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
Original Japanese Driving Licence + Dealer translation
Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic
Original South Korea Driving License (English version)
An English translation must be provided on the back of the driver's license.
For local renters, you need to bring:
Full driver's license issued in Canada
Additional Extras
To be updated
Cross Border
Conditional:
United States
Cross Islands
To be updated
Excess
Collision Damage Waiver Excess:
CAD 300-500
Theft Insurance Excess:
CAD 500
Fuel Policy (what does it mean)
Full to Full
Free Tank
Distances to Airports | Railway Stations | Hotels | Other Landmarks
Airports
1.4 mi from Billy Bishop Toronto City Centre Airport
8 mi from Downsview Airport
12.4 mi from Toronto Pearson Airport
Railway Stations
Nearby Toronto Union Station
10.1 mi from Etobicoke North Go Station
Hotels
Nearby The Fairmont Royal York
0.1 mi from Duke Suites
0.1 mi from The Pinnacle Boutique Suites
Other Landmarks
0.4 mi from CN Tower
0.4 mi from Osgoode Hall
0.6 mi from Ontario Legislative Buildings
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Location Images
- Vehicle condition 0.0
- Vehicle cleanliness 0.0
- Spaciousness 0.0
- Counter staff 0.0
- Pick-up location 0.0
- Drop-off location 0.0
- Time spent on pick-up10-30 mins
- Time spent on drop-off10-30 mins
8 Very goodOverall, it's good, but the explanation of additional charges was not detailed enough. I only wanted to add an extra driver this time, but when handling it on site, an additional fee was added without detailed written explanation, just a brief verbal mention. Upon careful review, I found that I could not cancel it by phone, which I believe is somewhat unreasonable.
8 Very goodGood customer service
10 ExcellentThe pickup point is in a quiet underground area near the Union Station, quite difficult to find. The staff was nice and upgraded us to a Dodge for free without pushing any insurance.
10 ExcellentWait time depends on luck, generally not long- 6 Average
