Alamo, Cozumel Muelle San Miguel Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Cozumel Muelle San Miguel Information, Car Rental Instructions & Policies

Address

AV RAFAEL MELGAR S N LOCAL BL7, PLAYA DEL CARMEN FERRY DOCK, COZUMEL, 77600, MX

Telephone

+529878691626

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -19:00	08:00 -19:00	08:00 -19:00	08:00 -19:00	08:00 -19:00	08:00 -19:00	08:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 16.24 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

Unrestricted driving within Mexico. Rentals originating from Tijuana, Mexicali, Hermosillo, Monterrey and Saltillo are permitted to cross U.S. border. Mexico insurance is required to drive into Mexico, and can be purchased at this location. Customer must purchase an extension of liability protection to cross the border into the U.S. at US$ 10.00 per day -this amount provides TPL up to US$ 100,000.00 , PAI for the passengers up to US$ 2,000.00 per person and up to US$ 10,000.00 per accident. Vehicles are not permitted to cross the Southern Mexico border.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 3500 for other car models.

USD 2000 for Chevrolet Lacetti,Kia Rio, Or Similar,Fiat Egea,Vauxhall Astra,Honda City,Toyota Yaris,Hyundai I20,Volkswagen Polo,Volkswagen Jetta,Toyota Camry,Volkswagen Jetta,Chevrolet Aveo,Mazda Axela, Auto, Or Similiar,Nissan Qashqai,Ford Figo,Renault Twingo,Lincoln Mkz,Toyota Etios,Kia Rio,

USD 3000 for Jeep Compass,Toyota Camry,Volvo Xc60,Peugeot 3008,Nissan Qashqai,Jeep Wrangler,Land Rover Range Rover Sport,Ford Kuga,D5 Peugeot 5008,Kuga Winter Tyres,Compact Or Larger,

USD 3500 for Bmw 1 Series,Toyota Sienna,Volvo Xc60,Ford Bronco,Ford Transit,Nissan Np300-4wd,Suzuki S-cross,Renault Scenic Iv,Nissan Qashqai,Bmw X5,Jeep Patriot,Mercedes-benz Vito 9-sitzer,

Theft Insurance Excess differs by car model:

USD 3000 for Jeep Compass,Toyota Camry,Volvo Xc60,Peugeot 3008,Nissan Qashqai,Jeep Wrangler,Land Rover Range Rover Sport,Ford Kuga,D5 Peugeot 5008,Kuga Winter Tyres,Compact Or Larger,

USD 3500 for Bmw 1 Series,Toyota Sienna,Volvo Xc60,Ford Bronco,Ford Transit,Nissan Np300-4wd,Suzuki S-cross,Renault Scenic Iv,Nissan Qashqai,Bmw X5,Jeep Patriot,Mercedes-benz Vito 9-sitzer,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Cozumel Airport

Hotels

0.2 mi from Suites Colonial

0.2 mi from Agave Azul - Grand Cozumel, Hotel and Diving

0.2 mi from Hotel Mary Carmen

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Leaflet

Map view of Alamo Store Location

coordinates: 20.512183 -86.951081

Guest Reviews

Total points： 9.7 / 10 Excellent

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 10.0
Pick-up location: 8.0
Drop-off location: 10.0
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

J.Mendoza Rodriguez
Playa Del Carmen
9.7 /10 Excellent
Reviewed: Wednesday, April 9, 2025
Al llegar a mostrador, el personal no tenía idea de mi reserva, tuvo que hacer varias llamadas para confirmar y tuvimos que esperar aproximadamente 30 minutos, en lo que llevaron el auto desde otra oficina.
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