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Alamo, Dubai Intl. Airport Terminal Car Rental

Alamo 4000+ ratings, 52 reviews

Dubai, Dubai, United Arab Emirates

8.3 / 10 Very good

Best Price Car Rentals at Dubai Airport(DXB)

Last updated on: April 19, 2025

Alamo - Dubai Intl. Airport Terminal Information, Car Rental Instructions & Policies

Address

DUBAI INTL AIRPORT TERMINAL 1, 67 AIRPORT ROAD, DUBAI, 00000, AE

Telephone

+9718003031 / +971501074072

Pick-up Instructions

The Alamo - Dubai Intl. Airport Terminal car rental location is in terminal

You can walk to the counter of Alamo - Dubai Intl. Airport Terminal car rental.

The rental counter is located in the terminal building. Please follow signs for car rentals once clearing the baggage claim. The National rental counter will be servicing Alamo customers.

Drop-off Instructions

Please return the vehicle to Parking A2. Follow the "Car Rental" signs at the airport to locate the car park. Once there, find the staff to complete the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 65 years old

Young Driver Fee applies at 21 - 25 years old with charge of AED 0.1 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE, must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000 for other car models.

AED 4000 for Chevrolet Suburban,Maserati Ghibli,Maserati Grecale,

AED 2500 for Lincoln Mkz,Chevrolet Cruze,Bmw Serie 4 Gran Coupé,

AED 2000 for Range Rover Evoque Auto O Similar,Ford Bronco,Audi A3,

AED 1500 for Holden Sv6,Mercedes-benz Clase Gl Glb 200 Progressive,Peugeot 5008,

AED 1200 for Opel Astra,Hyundai I20,Chevrolet Aveo,Fiat Tipo,Opel Movano Xl2 10/12m3,Kia Picanto,Skoda Octavia Automatico,

Theft Insurance Excess differs by car model:

CNY 500-1000 for other car models.

AED 4000 for Chevrolet Suburban,Maserati Ghibli,Maserati Grecale,

AED 2500 for Lincoln Mkz,Chevrolet Cruze,Bmw Serie 4 Gran Coupé,

AED 2000 for Range Rover Evoque Auto O Similar,Ford Bronco,Audi A3,

AED 1500 for Holden Sv6,Mercedes-benz Clase Gl Glb 200 Progressive,Peugeot 5008,

AED 1200 for Opel Astra,Hyundai I20,Chevrolet Aveo,Fiat Tipo,Opel Movano Xl2 10/12m3,Kia Picanto,Skoda Octavia Automatico,

Third Party Liability Insurance Excess:

AED 30003

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Dubai Airport

27.3 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2 mi from Al Qiyadah Station

2.2 mi from Dubai Healthcare City Station

2.2 mi from Creek Station

Hotels

2.3 mi from Lotus Grand Hotel

30.9 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

3.5 mi from Al Bastakiya

4.1 mi from Heritage Village

6 mi from The Dubai Fountain

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 25.249218 55.351719

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 0.5
  • Vehicle cleanliness: 0.2
  • Spaciousness: 0.3
  • Counter staff: 0.5
  • Pick-up location: 0.3
  • Drop-off location: 0.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Ahmed Amine

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very good experience & professional staff
    Read More >
  • S.Gharzeddine

    Dubai

    8.7 /10 Very good

    Reviewed: Tuesday, April 22, 2025

    The car was smelly. Smoking smell mainly.
    Read More >
  • Maurice Edie

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    Other rental companies had staff present, but this company made me wait a long time and the process was slow.
    Read More >
  • Sidney Zimmerman

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    Terrible. When returning the car, a staff member tried to send me away and bothered my wife. I found out later. Absolutely reported him! Parking location at the airport is super hard to find. I really wanted to confront him.
    Read More >
  • Carl Hobbes

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    Pickup was very inconvenient, the sign was too small, and no one informed us that they are associated with National
    Read More >
  • Hilda Freeman

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Quite convenient
    Read More >
  • Salome Wheeler

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    Very slow when picking up the car, but quite quick when returning it.
    Read More >
  • Toby Ellen

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Booking, pickup, and drop-off are convenient and fast.
    Read More >
  • Ira Julia

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The service was quite professional, and the waiting time was not long.
    Read More >
  • Beryl Wollaston

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very good
    Read More >
  • Jacqueline Huggins

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The car rental service was satisfactory.
    Read More >
  • Jocelyn Wild

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    All responses are just corporate nonsense. Garbage.
    Read More >
  • Viola Patience

    Dubai

    4 /10 Average

    Reviewed: Tuesday, April 22, 2025

    Didn't get the car
    Read More >
  • Nigel Jane

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    Terrible experience. Do not choose this rental company. The Pakistani guy was extremely friendly when picking up the car, but his attitude changed completely when returning it. They found all sorts of problems and ended up charging me nearly 10,000 RMB.
    Read More >
  • Megan Marjory

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Excellent service. We got the car quickly upon arrival at the airport and started our pleasant journey right away. Fantastic! Our English isn't very good, but the staff was very patient and resolved all our issues. Great experience!
    Read More >
  • Cecilia Arnold

    Dubai

    8 /10 Very good

    Reviewed: Tuesday, April 22, 2025

    Make sure to take detailed photos and videos of the car when you rent it, to save time when returning. Otherwise, any unrecorded damages or stains may be difficult to explain.
    Read More >
  • Anna Jim

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Good
    Read More >
  • Griselda Eddie

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    We couldn't rent the car this time partly due to our own reasons. However, because of the flight delay, we arrived too late to pick up the car. When we realized we forgot some documents, the cancellation period had already passed, resulting in us paying for nothing. During the negotiation, they promised to try their best to help us rent a car, but in the end, there was no solution. Due to the flight delay, we neither got the car nor received a refund. Their reason was simple and direct, their attitude very proper, but they didn't resolve the issue. We will never use or recommend this car rental company again.
    Read More >
  • Antony Rossetti

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very satisfied
    Read More >
  • Cheryl

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Good
    Read More >
  • Baldwin Johnson

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The service attitude is good.
    Read More >
  • Joyce Funk

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Extremely satisfied
    Read More >
  • Doreen Barrie

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Quite satisfactory
    Read More >
  • Gilbert Amelia

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very satisfied.
    Read More >
  • Booth Whittier

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The car was better than expected, and Waze is much more user-friendly than Google Maps.
    Read More >
  • Edison Chamberlain

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very good.
    Read More >
  • Ula Eisenhower

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Overall, it was pretty good. The process was a bit slow, and I had to wait for a while, but there were no other issues. It was a decent experience overall.
    Read More >
  • Susie Hudson

    Dubai

    8 /10 Very good

    Reviewed: Tuesday, April 22, 2025

    Everything was great except for the long wait time to process the paperwork during pickup.
    Read More >
  • Muriel Aldington

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Excellent service.
    Read More >
  • Nicole Macadam

    Dubai

    8 /10 Very good

    Reviewed: Tuesday, April 22, 2025

    The car rental procedures and vehicle pick-up are not at the same location.
    Read More >
  • Joyce Bradley

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, April 22, 2025

    When picking up the car, I filled in the wrong birth date (had to walk back from the parking lot to correct it), and there was confusion about the return location (the system submitted Abu Dhabi as the return location, but the store's confirmation slip showed Dubai). The reserved car model was not provided, Almo's prices are higher, but the cars are older—not worth it.
    Read More >
  • Bishop Franklin

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    As soon as you exit T1 airport, you can see Alamo along with two other companies, so the queue was a bit long. There were two staff members, and it took at least five minutes on average to serve each customer.
    Read More >
  • Mortimer Adams

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    I prepared in advance by doing research, brought my own phone holder, carefully studied the traffic rules, purchased full insurance, installed WAZE, drove safely without speeding. Parking in Abu Dhabi and Dubai was convenient and free of charge. Aside from the price increase during the National Day holiday, the self-driving experience was absolutely perfect.
    Read More >
  • Ingram Matthew

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Satisfied, but the queue for paperwork was a bit long. I asked for a Ford, but the rental company gave me a Japanese Suzuki instead. It was decent overall.
    Read More >
  • Todd Pansy

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    Overall, it was fairly satisfactory. The vehicle was quite old and couldn't start in the parking lot. Fortunately, I contacted customer service, and after waiting for 2 hours, the rescue team replaced the battery. Luckily, the trip wasn't delayed.
    Read More >
  • Baron Gresham

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very satisfied.
    Read More >
  • Vivian Ezekiel

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    It's okay, but I hope it can be faster.
    Read More >
  • Ingram Mackintosh

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Satisfied
    Read More >
  • William Bertha

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very good.
    Read More >
  • Georgia Stuart

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The service is as excellent as always. However, this time the car had some issues; it started shaking when driving at around 130 km/h.
    Read More >
  • Lilith Maria

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    It's alright, but the deposit is too expensive. Everything in Dubai is really pricey.
    Read More >
  • Audrey Salome

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Once you pick up the car, drive it out promptly without wasting time. I spent half an hour maneuvering in the parking lot. I was charged 40 dirhams when leaving the parking area.
    Read More >
  • Ken Raman

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Overall satisfied
    Read More >
  • Antonio Lancelot

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    I feel like there are not enough staff at the rental company, and the pickup location has fewer people compared to the shop next door. The rental fee and deposit are charged separately, with a deposit of 3000 dirhams, which I think is too much. Refunds take 21 days. I compared it with another company, which only charged a total of 1000 dirhams for both the rental fee and deposit.
    Read More >
  • Rupert Hansom

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Excellent service.
    Read More >
  • Olive Baker

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very satisfied
    Read More >
  • Adelaide Rayleign

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Smooth and efficient service.
    Read More >
  • Matt Eva

    Dubai

    6 /10 Average

    Reviewed: Tuesday, April 22, 2025

    I booked a Ford Fusion but was given a JAC of unknown model. Strongly suspect it’s a bait-and-switch.
    Read More >
  • Hugo Bridges

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Not bad.
    Read More >
  • Lisa Betty

    Dubai

    8 /10 Very good

    Reviewed: Tuesday, April 22, 2025

    The overall service was good.
    Read More >
  • Ibrahim said

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    Very good and new car
    Read More >
  • Alice Philip

    Dubai

    10 /10 Excellent

    Reviewed: Tuesday, April 22, 2025

    The pick-up and drop-off process was quick and convenient, and the vehicle was upgraded from a subcompact car to a compact SUV.
    Read More >
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10:00

Drop off at

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From United States
+1-8007618913
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9238001111
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