Europcar, Madrid Plaza De EspaÑa Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Madrid Plaza De EspaÑa Information, Car Rental Instructions & Policies

Address

SAN LEONARDO 8, 28015, MADRID, MADRID, SPAIN

Telephone

+34915418892

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

If you return the car out of the opening hours, please put the key to the drop box.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:20	07:30 -18:20	09:00 -12:50	09:00 -12:50	07:30 -18:20	07:30 -18:20	07:30 -18:20

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Show More Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal	EUR 15 per day

Vehicles are not allowed to be brought to the Canary Islands. If you plan to cross borders to other countries, EMS service is mandatory to add, priced at around 12EUR per day and maximum 156EUR. Please consult the staff at the counter for details.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Kia Cerato Chevrolet Onix Kia Picanto Dacia Sandero, Volkswagen Polo, Skoda Fabia Or Similar Volkswagen T-roc Peugeot 508	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 9.92 per day

You may drive the rented vehicle outside the Spanish mainland and in the countries described below once the EMS is added and must be done upon pick up. EMS PRICE: 12€ + VAT per day of rental and up to 156€ + VAT for the whole rental period. The vehicle cannot be taken from Mainland Spain to Island of Formentera.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Romeo Stelvio Winter Mercedes Benz Vito 9 Seats	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.1 mi from Cuatro Vientos Airport

8.6 mi from Madrid–Barajas Airport

Railway Stations

1.5 mi from Atocha Train Station

3.6 mi from Chamartin Station

Hotels

0.6 mi from PYR se1ect Plaza Mayor II y III

2.5 mi from Hotel Claridge Madrid

4.3 mi from Eurostars Suites Mirasierra

Other Landmarks

0.7 mi from Puerta Del Sol Madrid

1.2 mi from Paseo Del Prado

2.2 mi from Convention Center

FIND ME A CHEAP RENTAL

Leaflet

Map view of Europcar Store Location

coordinates: 40.4247 -3.711

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 0.2
Vehicle cleanliness: 0.1
Spaciousness: 0.2
Counter staff: 0.1
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: over 60 mins
Drop-off time: 30-60 mins

RF
Madrid
2.7 /10 Poor
Reviewed: Thursday, April 17, 2025
Took ages to get a car as it was not ready, poor arrogant service, understaffed front desk, still did not get a deposit of €300 back. Hotline impossible. Never again.
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Genevieve
Madrid
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
Very good, easy to find location, quick pickup
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Christopher Alsop(p)
Madrid
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
It was acceptable. They washed the car and handed it directly to us.
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Oscar Evelina
Madrid
8 /10 Very good
Reviewed: Thursday, April 17, 2025
The Madrid branch is generally okay.
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Adelaide Rockefeller
Madrid
6 /10 Average
Reviewed: Thursday, April 17, 2025
They push for insurance sales and cannot help with traffic violations.
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Horace Spender
Madrid
8 /10 Very good
Reviewed: Thursday, April 17, 2025
The store is small but the staff are very helpful, and they even drove the car in for us
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Gwendolyn Elinor
Madrid
8 /10 Very good
Reviewed: Thursday, April 17, 2025
Average
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Vanessa Lew
Madrid
2 /10 Poor
Reviewed: Thursday, April 17, 2025
Insurance was added without clear communication, and no insurance documents were provided.
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Ives Cooper
Madrid
8 /10 Very good
Reviewed: Thursday, April 17, 2025
It's okay.
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Moore Van
Madrid
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
Picking up the car was very convenient, no need to queue. The process was simple, and the rented car was brand new. The entire experience felt great.
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Mandy Hawthorne
Madrid
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
Very satisfied.
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Elma Ferdinand
Madrid
6 /10 Average
Reviewed: Thursday, April 17, 2025
The car pickup location was at Plaza de España, Madrid, and it was relatively easy to find. The paperwork process was straightforward, but the small space was packed with cars, making it impossible to get the car out. I requested help from the staff, who seemed experienced with this issue and took about twenty tries to maneuver the vehicle out. The car had numerous scratches and dents all around. When I asked the staff to inspect, they recommended taking photos. To avoid disputes during return, I took around 30 photos. The road trip through the Iberian Peninsula, including Portugal, went smoothly, and the vehicle's condition was fine overall. However, returning the car at Madrid Airport T1 was problematic. I entered the wrong entrance twice despite seeing the EUROCAR logo, only to find out the area was separated by a parking lot. After paying a parking fee and trying multiple times, I finally found the return location. The inspection staff reviewed the existing damages documented in their system but oddly asked about a small scratch near the door handle. Fortunately, I had a photo, showed it to him, and he had no arguments, marking the car as free of scratches or dents on the inspection form. While the inspection seemed complete, I later received an email noting three minor scratches, which felt dishonest. Future renters should stay vigilant. At Iberian Peninsula gas stations, be cautious to differentiate between gasoleo (diesel) and gasolina (gasoline). Picking the wrong one would be a costly mistake.
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Alger Constance
Madrid
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
It's acceptable.
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Marcus Grantham
Madrid
6 /10 Average
Reviewed: Thursday, April 17, 2025
During this trip, I interacted with staff from three different locations. While the staff was generally friendly, the process was quite troublesome. First, at the pickup location, the car I received was in poor condition, and I wasn’t informed in advance to carefully inspect and document it on the roadside. Meanwhile, I was constantly rushed by other staff honking at me, so I only realized after hitting the road that the car's system indicated it needed maintenance in 700 kilometers. I had to make numerous calls to the platform and visit a nearby location to address this issue. Eventually, I was told that the maintenance schedule didn’t follow the vehicle’s indicator but rather a separate internal marker within the car. Something that could’ve been resolved with a single call and a few words cost me an entire day of my trip. It was truly frustrating. However, thanks to having recorded a video during pickup, the return process went relatively smoothly. I must commend the platform here—although my plans were disrupted, their assistance was reassuring.
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