Things to know about Europcar at Brisbane Airport, Australia
Located about 15 km Southwest of downtown Brisbane, Queensland, Brisbane Airport is a major hub for Virgin Australia and a secondary hub for both Qantas and Jetstar. It all begins here, at Brisbane Airport with Europcar through QEEQ. Rent a Europcar car and you are free to visit South Bank Parklands or Brisbane Forest Park and Portside Wharf.according to your own schedule.
When you arrive at the airport’s domestic terminals, find Europcar rental desks at either Qantas terminal or Virgin terminal, right opposite the baggage claim along with other car rental companies, operating daily from 5:00 to 23:59. When it is out of opening hours, just assess to the car park booth on level 1 of the P1 car park. If you coming from out of the country and arrive at the international terminal, make your way to the Arrivals Hall and reach to the Europcar rental desk at level 2, which offers services from 6:00 to 23:00 seven days a week.
With QEEQ you can look for the best Europcar rental deals for the car of your choice. Partnering with Europcar, we provide our guests with the best price guarantee policy and 24/7 online customer service. And now, with our price drop protector, we will always be on the lookout for a lower deal and if the price drops we will re-book with Europcar ensuring you enjoy the most savings possible!
When you arrive at the airport’s domestic terminals, find Europcar rental desks at either Qantas terminal or Virgin terminal, right opposite the baggage claim along with other car rental companies, operating daily from 5:00 to 23:59. When it is out of opening hours, just assess to the car park booth on level 1 of the P1 car park. If you coming from out of the country and arrive at the international terminal, make your way to the Arrivals Hall and reach to the Europcar rental desk at level 2, which offers services from 6:00 to 23:00 seven days a week.
With QEEQ you can look for the best Europcar rental deals for the car of your choice. Partnering with Europcar, we provide our guests with the best price guarantee policy and 24/7 online customer service. And now, with our price drop protector, we will always be on the lookout for a lower deal and if the price drops we will re-book with Europcar ensuring you enjoy the most savings possible!
QEEQ's guest reviews
Excellent
- Vehicle condition 9.7
- Vehicle cleanliness 9.4
- Spaciousness 9.4
- Counter staff 9.1
- Pick-up location 9.1
- Drop-off location 8.8
- Time spent on pick-up0-10 mins
- Time spent on drop-off0-10 mins
10 Excellent all roundExcellent service at pick up and drop off
10 "Excellent"Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
10 Simple and easyThe return counter staff had a horrible attitude and I have feedbacked that via Whatsapp to your staff
9 All great except having to deal with europ car customer care centre in philipines.Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
9.7 Positive and helpful service that got us on the road!As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
10 Easy and enjoyable plus valueVery very good service and they gave us a brand new car.I will definitely use europcar again- 10 Great serviceThomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
10 Great convenienceIn-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
9 No stress to move around with a big family with lots of luggages.The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.- 8 good valuefriendly staff
- 8.7 "Very good"We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
- 9.3 ブリスベーン＆ゴールドコースト全般的にとても満足です。 唯一カーナビが使い難かったことだけがちょとだけ残念です。 具体的には携帯の検索で出てくる場所名をインプットしても出てこずコンシェルジェに頼んだりして結構苦労しました。 カーナビがあったので色んなとこに行けたので今回は凄く満足の旅行でしたのでカーナビの使いやすさは必須です！
- 10 Great car, reasonably pricedOverall great experience, no issues whatsoever. Will book again
- 10 Easy Car Rental ExperienceAs expected car was new, rental staff very friendly and efficient.
8 We will not be using Europcar for any future business rentals. We will continue to use Easyrentcars.The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.- 6.7 "Average"The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
- 9.7 "Excellent"Great service and great car!
9.7 No stressExcellent location in terminal for both pick up and drop off
8.7 "Very good"Counter staff very helpful. The website easy to use.
8.7 Car rental with easeI was offered Mitsubishi Lanser at the counter, it was a surprised for me. I love it. Simple
comment
- 10 Excellent all roundExcellent service at pick up and drop off
- 10 "Excellent"Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
- 10 Simple and easyThe return counter staff had a horrible attitude and I have feedbacked that via Whatsapp to your staff
- 9 All great except having to deal with europ car customer care centre in philipines.Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
- 9.7 Positive and helpful service that got us on the road!As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
- 10 Easy and enjoyable plus valueVery very good service and they gave us a brand new car.I will definitely use europcar again
- 10 Great serviceThomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
- 10 Great convenienceIn-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
- 9 No stress to move around with a big family with lots of luggages.The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.
- 8 good valuefriendly staff
- 8.7 "Very good"We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
- 9.3 ブリスベーン＆ゴールドコースト全般的にとても満足です。 唯一カーナビが使い難かったことだけがちょとだけ残念です。 具体的には携帯の検索で出てくる場所名をインプットしても出てこずコンシェルジェに頼んだりして結構苦労しました。 カーナビがあったので色んなとこに行けたので今回は凄く満足の旅行でしたのでカーナビの使いやすさは必須です！
- 10 Great car, reasonably pricedOverall great experience, no issues whatsoever. Will book again
- 10 Easy Car Rental ExperienceAs expected car was new, rental staff very friendly and efficient.
- 8 We will not be using Europcar for any future business rentals. We will continue to use Easyrentcars.The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
- 6.7 "Average"The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
- 9.7 "Excellent"Great service and great car!
- 9.7 No stressExcellent location in terminal for both pick up and drop off
- 8.7 "Very good"Counter staff very helpful. The website easy to use.
- 8.7 Car rental with easeI was offered Mitsubishi Lanser at the counter, it was a surprised for me. I love it. Simple
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