“Brilliant hire car company but let down by QEEQ.”
About Budget:10.0/10
The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled.
No pushy sales, quick and efficient. Great car. Perfect experience.
About QEEQ:8.0/10
Booked car originally and our flight changed to 6 hours earlier. They couldn’t change the booking time for some reason and said the only option was to cancel and rebook. Did this and the car was now £100 more expensive so had to book a smaller car. If you couldn’t amend the time on the system, I’m sure you could have contacted the hire car company to amend the time. Very poor service.
The car was in excellent condition and the staff was friendly. Pickup and drop-off were quick. They didn't communicate clearly about the toll money which they charged me one month later but it was fair.
Kindly surprised by renting the car from Alamo. Staff at the counter was not pushy, they made me feel comfortable and provided friendly advisements all the way through. Can only recommend, one of the best experiences.
For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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