La voiture a fonctionné sans problème. C'est maintenant l'agence Avis-Budget de Vilnius qui tente de nous arnaquer.
Nous avons loué la voiture à l’aéroport de Vilnius pour 2 semaines, le 28 juillet 2019, pour la rendre à Tallinn, le 11 août.
Nous l'avons ramenée le 11 août à l'aéroport, en parfait état, et le plein fait à la station service, à l'entrée de l'aéroport de Tallinn.
Sur le parking, la cabine du réceptionniste était fermée. Nous avons donc dû laisser la voiture sur le parking, et nous rendre au guichet dans l'aéroport : la personne présente au guichet nous a dit que son collègue était parti manger !
Mais elle n'a pas voulu venir faire d'état des lieux avec nous, car elle était seule au guichet.
Elle nous a dit que nous pouvions partir, et que tout allait bien !!!!
Deux jours après, nous recevons par mail, deux factures de Avis-Budget Vilnius, nous disant que la voiture est accidentée, rayée des 2 côtés, et nous facturant un plein d'essence, soit 2 factures pour un montant de 800 € !!!! Comme par hasard, la caution est de 900 € !
Il est évident que l'affaire ne va pas en rester là !!!
Nous sommes TRES MECONTENTS de ce service.
The counter staff let us wait when we first arrived and took no notice of us until they were done with whatever else they were doing. On drop off they were barely communicative with no thank you all for renting from them.
“The car size upgrade I was offered by EasyRentCars.com was not provided at the Car Rental place.”
About GREEN MOTION:9.7/10
I waited for an extremely long time at the counter till the car rental guy contacted EasyRentCars.com support and figured out the situation with mismatched car sizes
“Great, but make sure you have a Visa or Mastercard CREDIT card with you”
About GREEN MOTION:9.7/10
The car was excellent. My main issue is with the terms of Green Motion that insisted that I cover the deposit with a credit card, excluding Amex. A debit card was not accepted. It was lucky that my wife has a credit card.
“great car, great service. the best thing you dont need to worry about washing the car before drop of”
About Budget:9.3/10
the pick up was a bit stressful as the office moved across the street and it's not comfortable to get the car when you have luggages. otherwise great service, car and the best thing that you dont need to worry about washing the car before drop off.
“Easyrentcars was easy to use but green motion were terrible”
About GREEN MOTION:5.3/10
on returning the car four staff members took 40 minutes discussing between themselves an apparent new scratch mark on one of the doors. Never in this period of time did anyone inform me what was going on until I prompted them that I had a flight to catch. they showed me a picture from their laptop of what the door supposedly looked like without the scratch before I rented the car. Only after I pointed out that the date of the picture taken was after the date I rented the car, and therefore could not have been a picture of the car I rented, did they agree to sign my car off as no damage found. I don't know whether this was a failed scam attempt or a genuine mistake but either way it was terrible customer service.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Check out this.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
J.L. VIBET
-
-
-
-
View more >-
-
-
-
View more >A.Burgess
-
-
-
-
View more >Carles de la Fuente
-
-
-
-
View more >Jonas
-
-
-
-
View more >Elvis
-
-
-
-
View more >Dominic A.
-
-
-
-
View more >A.Chechel
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >T.Zaki
-
-
-
-
View more >J.Tang
-
-
-
-
View more >Car Rental Brands Ranked AT Vilnius Airport, VNO
Know More about Vilnius Airport Car Rental
Check out this.