On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.
Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
About QEEQ:10.0/10
Very easy to book the rental car I need, piece of mind with insurance with the complete package. One of my highly recommended car rental company.
Very easy and hassle free process of getting the car from the team. Minimal documentation work as well and quick handover of the car at the Phuket airport. Everything good about the car as well. They gave me a Toyota Vios as promised. Also the return of the car was easy. Very good car rental for your next trip!!
Difficult to found the counter, fortunately the information desk help to call the staff because my Thai SIM card not working , the man hand me the car was very helpful.
About QEEQ:10.0/10
I satisfied your platform because of the customer service, they are quick response and efficiency.
Reservation desk staff were very nice and polite. Car was very comfortable and clean. Paid for a child's safety seat but only a baby safety seat available ( received a refund). Drop off very easy.
About QEEQ:8.0/10
Qeeq site was easy to use and had a lot of helpful information.
Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .
Rental company that you can rely on based on my last experience. If you want to have worry free self drive trip, it is highly recommended to include AXA full insurance cover.
The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.
“Terrible experience with Europcar staff and attitude. False charges and deduction.”
About Europcar:3.0/10
The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit.
Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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