I got the car not my booked model Suzuki Baleno and they gave me another model Suzuki Maruti vehicle body height too high. It can't get into the car park elevator when check-in hotel.
not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting
Like: Responsive to booking and requests. Good that deal included extra driver and GPS (English) thrown in for free. It was also easy to extend the car for a day at a reaonable charge. Dislike: nil
Lack of communication between staff. There is no relevant record for the change of car. The instructions for picking up the car are not the same as when returning the car.
Problemas habituales; mala o muy mala definición del seguro contratado y de las condiciones contratadas. Falta de conexión entre el proveedor y la agencia local. Vehículo por debajo de las especificaciones iniciales contratadas.
“Difficult to find agency by another name, but nice vehicle”
About Times:9.0/10
It would have been nice to know that the rental car company goes by another name. Times? First time I saw this was on the store front, which was very difficult to find in the first place.
About QEEQ:9.0/10
It would have been nice to know that the rental car company goes by another name. Times? First time I saw this was on the store front, which was very difficult to find in the first place.
“It was overall a good driving trip except for the various hiccups we experienced.”
About Times:7.0/10
The return of the car was a great hassle. We spent one hour looking for it as the map code provided didn’t bring us to the return point.
Also, the GPS only allows us to key in places of interest that’s frequently visited. For example, when we wanted to stay at Hostel Yui-an as well as Hakuunsou , these location couldn’t be found. The tel no of the places we key in starts with 0 when the phone number we had all started with 8!
Booked Mazda 3 (compact) but was given Honda Fit (sub compact); a size smaller than what I booked.
About QEEQ:8.0/10
Seems QEEQ not able to support on time change request initially. Now if QEEQ could request compensation for the smaller subcompact car given instead of compact car.
I booking for BMW 2 series 7 seats, but I got masda 7 seats from TIMES, the staff told that in our booking write BMW 2 series 7 seats or similar, if you want BMW you must pay more than this price.
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JOHN-TIM
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