Great servi e once I arrived at the office. I found the instructions for pick up shuttle confusing and missed the first pick up bus making it a 45 minute wIt in total from the call to say I was ready for picking up at the airport.
The staff at the office were helpful, polite, informative and efficient. I could even buy a phone charger for the car (it only lasted a day with the connector point falling apart). The staff took that purchase into account when I made the final payment which was nice!
Will use Bargain again. Recommended.
“Excellent friendly service. Look forward to using this service again.”
About Apex:10.0/10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
The entire process was smooth and trouble free.
No issues at all, pick up was fast and friendly, with basically everything done online prior.
The MG was clean and comfortable, just taking a little to get used to the indicators on the left and wipers on the right.
There was plenty of space for both luggage and 2 passengers, including myself at 185cm and 115kg
About QEEQ:10.0/10
QEEQ worked well.
The platform was quite easy and straightforward to use, with booking placed 5 months ago, and even got a surprise saving when price drop protector kicked in a further $100 saving.
Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy.
The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic.
Wish Alamo had a sign up. Wasted 30 mins of time
“QEEQ fantastic as always, jucy I will avoid and tell everyone around me to avoid”
About Jucy:2.0/10
Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick.
When I arrived constant expectations that I pay more and put more money on hold.
All in all the car was a piece of sh#t that wouldn’t be worth more than $2000.
Staff not helpful and will never use Jucy again.
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
Top quality car and service. A little difficult with locating the car park for drop-off. Instructions could have been shared beforehand. Really good experience overall.
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