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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8872873141
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8872873141
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a bit of a faff

Reviewed: Thu, Feb 24, 2022
About Europcar: 6.0 /10
We waited a little while for the staff who appeared extremely disorganised to work through the queue of people. We were provided information over the phone which was then contradicted by counterstaff. The pick up of the car was relatively easy from there apart from having to navigate down several empty floors of a multi storey car park to get out! However drop off was terrible (afterhours) - couldn't get into the car park to leave the car and the courtesy bus promised to the airport was not available and we had to use Uber!!
Economy | Toyota Yaris or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Bhavin Shah

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Small SUV | Nissan X-Trail or similar
Reviewed: Fri, Jan 6, 2023
“Not so great experience”
About Europcar: 6.0 /10
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
About QEEQ: 8.0 /10
Perfect

Nav

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Full Size | Holden Commodore or similar
Reviewed: Tue, Feb 25, 2020
About Europcar: 10.0 /10
Wonderful car but pricey
About QEEQ: 10.0 /10
Best car rental app

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Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Jan 9, 2020
“Hastle”
About Europcar: 7.7 /10
Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
About QEEQ: 7.0 /10
We booked a Toyota RAV4 but EasyRentCars booked a Hyundai Kona with Europcar. These are different class cars! EasyRentCars customer service said that they will refund the difference and to call once we drop off the car. So we did and then the customer service said that I should send the invoice and credit card payment. So it turns out now I have to deal with all the bureaucracy. I got a small car and had to squeeze my luggage, paid too much and now have to handle the paperwork. This is bad service. I should have been refunded or given another car on the spot.

Alvin

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Jun 17, 2019
“Will not use europcar anymore, but will use easyrent again”
About Europcar: 3.7 /10
U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00

B.Hunt

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Mar 27, 2019
“The car was good as were the staff”
About Europcar: 9.3 /10
I needed some advice on how the car functioned. On/off process , handbrake , fuel access. This would have helped.
About QEEQ: 8.0 /10

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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