The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!
QEEQ 정보:8.0/10
Qeeq was easy to book through, no issues. We had some trouble meeting the shuttle bus driver but got there eventually.
Qeeq 응답: We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve the vehicle condition and their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
신용카드와 직불카드 외에도, 이제 2020년에는 암호화폐로 온라인 차량 대여 비용을 지불할 수 있습니다. 비트코인(BTC), 이더리움(ETH), 비트코인 캐시(BCH)가 허용됩니다. 비트코인 거래가 얼마나 걸리는지와 비트코인으로 어떻게 지불하는지 궁금하신가요? FAQs를 읽어보세요
Skimping on the safety of babies - shame on Ezu!