Great value for money!

This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!

Booking was ok but the airport pick up description was misleading and it should have been made clear what the shuttle service actually was. This aspect of the booking was very poor.

Would definitely book with Lovetrip again. Vehicle excellent and staff very helpful!!!

Easy to follow, updated on a regular basis. Very helpful.

The car was not so new but no problem to drive. The car-audio had no USB connector to play music via iPod/iPhone.CD/MD/Radio Only.

I rented a very nice car, for a very low rate. But when I called to inquire about a rental extension, I received an email quote for 5x the daily rate of what I previously paid online. When I replied to the email with the quote, I received an automated response entirely in a foreign language. I found that to be a bit frustrating.

Very easy, clear, and affordable! Will get my business from now on.

Car was broken when it’s given to us on the first day and there was no other car can be replaced. The car was temporary fixed so we drove it home and found it still broken the next day which caused we are unable to use this car for the entire trip! Lovetrip doesn’t willing to provide full refund but only accept to refund first 2 days after several requests.